Constructing KM Technology: Tips for Implementing Your KM Technology Solutions
In the digital age that we now live in, making Knowledge Management (KM) successful at any organization relies heavily on the technologies used to accomplish every day tasks. Companies are recognizing the importance of providing their workforce with smarter, more … Continue reading
EK AMA – How does taxonomy help search?
Enterprise Knowledge’s Ask Me Anything series is back with another answer to a common question in Knowledge Management. Content is the topic in this episode of EK AMA as Zach Wahl asks Joe Hilger “How does taxonomy help search?” as … Continue reading
Dashboards – The Changing Face of Search
In my twenty-plus years of search consulting, I’ve seen the technology move from something that hopefully worked on a good day, to a generally acceptable experience that was common, but typical. For a long time, search was all about words; … Continue reading
Designing Your Taxonomy to Fit Your Use Case: Common Taxonomy Use Cases (Part 1)
At EK, we’ve designed countless taxonomies for our clients over the years. These taxonomies are reflective of each individual client’s content and needs, and provide direct business value. One of the keys to our success is that before we even … Continue reading
IT Support Implementation for a Large Federal Bank
The Challenge A large federal bank managing over $100 billion worth of assets realized that their employees were unable to effectively do their job because they had to sort through copious amounts of content stored across multiple repositories. Specifically, the … Continue reading
Enterprise Knowledge to be a Core Sponsor and Training Leader at Drupal GovCon 2021
Enterprise Knowledge (EK) is a Core Sponsor of Drupal GovCon 2021! The virtual conference will take place from October 13th to the 15th. This year five EK experts will lead two half-day training sessions at the Drupal GovCon conference. Drupal … Continue reading
How Do I Implement A Taxonomy?
Congrats, you have a taxonomy! It is a strategic milestone for many organizations whether the taxonomy is instantiated in a taxonomy management system of some type, or, as we much more commonly see, stored in a spreadsheet. Regardless, your next … Continue reading
EK AMA – Why doesn’t my search work like Google?
Enterprise Knowledge is proud to announce a new series to Knowledge Cast called EK AMA. EK AMA takes a look at common questions Enterprise Knowledge receives from our clients and colleagues and provides an quick answer to them. In this … Continue reading
Five Steps to Implement Search with a Knowledge Graph
Knowledge Graphs and Search are commonly linked together to support search use cases such as: Returning contextual relationships with search results; Displaying relevant topics in a knowledge panel; or Powering an expert finder. These advanced use cases enable an organization … Continue reading
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading