Content related to 5 Reasons Why Mergers and Acquisitions Need KM
Knowledge Cast – Lynda King of ServiceNow
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Lynda King, Director of Knowledge Management at ServiceNow. Lynda is a seasoned professional and expert with more than 20 years of leading Global Support Operations. She has implemented CRM technology … Continue reading
Measuring the Success of KM Digital Transformation
Over the past decade, digital transformation has been a key focus for many organizations. Yet, it wasn’t until the recent months when many have been forced to become fully digital that we’ve seen how critical knowledge management is to an … Continue reading
3 Steps to Developing a Practical Knowledge Management Strategy: Step 3 Develop a Practical KM Roadmap
There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading
A Knowledge and Information Management Strategy that Optimizes Cloud Migration for a Legal Institute
The Challenge A general counsel’s office within the federal government was migrating their internal information system to the Amazon Web Services (AWS) cloud. As part of this initiative, the organization sought to enhance its Knowledge Management capabilities in order to … Continue reading
A Global Knowledge and Information Management Solution
The EK Difference Because this large, global organization was seeking to successfully complete an initiative that traversed multiple departments, the effort required alignment and support from department leads, staff, and executives. EK leveraged our proven facilitation and prioritization approaches tailored … Continue reading
Give the People What They Want – An Approach to Thoughtful KM Technology
Presented by Todd Fahlberg, Knowledge Management Consultant, on May 19, 2020. Implementing a meaningful Knowledge Management technology brings many levels of challenges, even in the most innovative, user-centric organizations. In this session, Todd Fahlberg shares proven practices on how to … Continue reading
Presentation: The Value of KM for Remote Work
Presented by Zach Wahl, CEO, and Mary Little, Knowledge Management Practice Lead, on Thursday, April 2nd. With the current global COVID-19 pandemic, companies big and small, global and local, have found themselves in a much different reality and have been … Continue reading
Webinar: The Value of KM for Remote Work
Presented by Zach Wahl, CEO, and Mary Little, Knowledge Management Practice Lead, on Thursday, April 2nd. With the current global COVID-19 pandemic, companies big and small, global and local, have found themselves in a much different reality and have been … Continue reading
Knowledge Management Trends in 2020
Looking for the latest KM trends from Enterprise Knowledge? Zach’s KM Trends 2021 List can be found here. The field of knowledge management continues to evolve quickly, embracing new disciplines including semantic technologies and artificial intelligence as core parts of … Continue reading
Designing Content for the Apprehensive Consumer
Content consumers, regardless of their form, be they a shopper, a reader, a creative, (the list goes on), are increasingly trepidatious about the content they choose to trust. With an ever-increasing slew of web content from a range of sources … Continue reading