Data Uniformity Inside of Google Analytics or the Use of Filters

Google Analytics does not automatically apply uniformity of data, making it difficult to parse and analyze information about your web properties. Thankfully, Google Analytics offers us a solution in the form of filters. Filters can be used for any number … Continue reading

Who Are Your Users?

When we’re helping organizations with their knowledge management strategy, we always begin with an assessment of the Current State to identify their unique KM challenges and opportunities, mapping what’s working and what has the potential for improvement. A significant portion … Continue reading

EK Awarded NPS Contract

Enterprise Knowledge (EK) was recently awarded a multi-year Blanket Purchase Agreement to provide support, design, and development services for the National Park Service (NPS) Common Learning Portal (CLP). The NPS CLP is a knowledge management portal, which improves findability of … Continue reading

Using Google Analytics to Obtain Customer Intimacy

Recently the term “customer intimacy” has exploded upon the digital landscape. Companies, corporations, and other entities have been exploring ways to better understand just who their actual customers are and how they can better relate to them. Customer Intimacy: The … Continue reading