Folders v. Metadata in SharePoint Document Libraries
Clients often ask us why we recommend using metadata over managing folders and subfolders in a SharePoint document library. This white paper offers our view on the advantages of tagging documents with metadata versus simply using folders to organize and … Continue reading
Meetup: Knowledge Management Association (KMA) DC: April 2017
Enterprise Knowledge is hosting the Knowledge Management Assocation (KMA) MeetUp. Join the group and RSVP by visiting the KMA MeetUp event page. This MeetUp will feature Victor Jimenez, an experienced leader and KM practitioner with over 15 years of combined professional … Continue reading
Semantic Web Starter Kit
More and more organizations are taking advantage of semantic technologies to improve the way they manage both structured and unstructured content. Semantic tools like ontologies and graph databases allow organizations to: Manage content more effectively; Maximize findability and discoverability of … Continue reading
Search UX Best Practices Part 2: Search Results
Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading
Knowledge Management of Structured and Unstructured Information
Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading
Search UX Best Practices Part 1: User Input
Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading
Are Internal Social Networks Ungovernable?
I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading
Common Issues In Auto-Tagging Thesauri
Thesauri are powerful knowledge organization systems that allow knowledge engineers to describe the world by expanding hierarchical taxonomies to create rich relationships between concepts. Thesauri offer many benefits for both indexers and information seekers who wish to find and discover … Continue reading
3 Steps to Developing a Practical Knowledge Management Strategy: Step 2 Define the Target State
There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading
Meetup: Knowledge Management Association (KMA) DC: February 2017
Enterprise Knowledge is hosting the Knowledge Management Association (KMA) MeetUp. Join the group by visiting the KMA MeetUp page.