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Category: Knowledge Management Strategy & Design

Folders v. Metadata in SharePoint Document Libraries

Tatiana Baquero Cakici . April 5, 2017 . White Paper

Clients often ask us why we recommend using metadata over managing folders and subfolders in a SharePoint document library. This white paper offers our view on the advantages of tagging documents with metadata versus simply using folders to organize and … Continue reading

Posted in
Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
foldersMetadataSharePointTaxonomyTaxonomy Design

Meetup: Knowledge Management Association (KMA) DC: April 2017

EK Team . April 4, 2017 . Event

Enterprise Knowledge is hosting the Knowledge Management Assocation (KMA) MeetUp. Join the group and RSVP by visiting the KMA MeetUp event page. This MeetUp will feature Victor Jimenez, an experienced leader and KM practitioner with over 15 years of combined professional … Continue reading

Posted in
Knowledge Management Strategy & Design Taxonomy & Ontology Design Technology Solutions
Tagged as
Knowledge and Information ManagementKnowledge ManagementKnowledge Management Strategy

Semantic Web Starter Kit

EK Team . March 30, 2017 . Product

More and more organizations are taking advantage of semantic technologies to improve the way they manage both structured and unstructured content. Semantic tools like ontologies and graph databases allow organizations to: Manage content more effectively; Maximize findability and discoverability of … Continue reading

Posted in
Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
Data IntegrationOntologyPoolPartySemantic WebSemantic Web TechnologyStructured and Unstructured Data Linking

Search UX Best Practices Part 2: Search Results

Rebecca Wyatt . March 29, 2017 . Blog

Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading

Posted in
Content Strategy and Operations Enterprise Search Knowledge Management Strategy & Design
Tagged as
SearchSearch DesignUser ExperienceUX

Knowledge Management of Structured and Unstructured Information

Joe Hilger . March 16, 2017 . Blog

Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading

Posted in
Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
Business OntologyKnowledge ManagementOntologiesOntologystructured informationunstructured information

Search UX Best Practices Part 1: User Input

Rebecca Wyatt . March 13, 2017 . Blog

Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading

Posted in
Content Strategy and Operations Enterprise Search Knowledge Management Strategy & Design
Tagged as
SearchSearch DesignUser ExperienceUX

Are Internal Social Networks Ungovernable?

EK Team . March 9, 2017 . Blog

I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading

Posted in
Change Management & Communications Knowledge Management Strategy & Design
Tagged as
Change StrategycollaborationcommunicationGovernanceinternal social networkssocial networksyammer

Common Issues In Auto-Tagging Thesauri

EK Team . February 24, 2017 . Blog

Thesauri are powerful knowledge organization systems that allow knowledge engineers to describe the world by expanding hierarchical taxonomies to create rich relationships between concepts. Thesauri offer many benefits for both indexers and information seekers who wish to find and discover … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
DisambiguationPoolPartyThesaurus

3 Steps to Developing a Practical Knowledge Management Strategy: Step 2 Define the Target State

EK Team . February 15, 2017 . White Paper

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading

Posted in
Knowledge Management Strategy & Design
Tagged as
KMKM RoadmapKM StrategyKnowledge and Information ManagementKnowledge ManagementKnowledge Management StrategyStrategyTarget State Definition

Meetup: Knowledge Management Association (KMA) DC: February 2017

EK Team . February 2, 2017 . Event

Enterprise Knowledge is hosting the Knowledge Management Association (KMA) MeetUp. Join the group by visiting the KMA MeetUp page.

Posted in
Knowledge Management Strategy & Design Taxonomy & Ontology Design
Tagged as
Knowledge and Information ManagementKnowledge ManagementKnowledge Management Strategy
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