Content related to Knowledge Cast Product Spotlight – Andreas Blumauer of Semantic Web Company
IT Support Implementation for a Large Federal Bank
The Challenge A large federal bank managing over $100 billion worth of assets realized that their employees were unable to effectively do their job because they had to sort through copious amounts of content stored across multiple repositories. Specifically, the … Continue reading
Knowledge Cast – Margot Brown of The World Bank Group
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Margot Brown, Director of Knowledge Management at The World Bank Group. Margot has been at The World Bank Group for 5 years where she focuses on knowledge … Continue reading
How Do I Implement A Taxonomy?
Congrats, you have a taxonomy! It is a strategic milestone for many organizations whether the taxonomy is instantiated in a taxonomy management system of some type, or, as we much more commonly see, stored in a spreadsheet. Regardless, your next … Continue reading
Knowledge Cast – Claudia Sandulache of Société Générale Retail Bank (BDDF)
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining … Continue reading
System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance
The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading
Improved Customer Service and Risk Management through KM
The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading
EK AMA – How do I get started fixing my content?
Enterprise Knowledge’s Ask Me Anything series is back with another answer to a common question in Knowledge Management. Content is the topic in this episode of EK AMA as Zach Wahl asks Joe Hilger “How do I get started fixing … Continue reading
EK AMA – Why doesn’t my search work like Google?
Enterprise Knowledge is proud to announce a new series to Knowledge Cast called EK AMA. EK AMA takes a look at common questions Enterprise Knowledge receives from our clients and colleagues and provides an quick answer to them. In this … Continue reading
Knowledge Cast – Donita Volkwijn of Rockefeller Philanthropy Advisors
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Donita Volkwijn, Manager of Knowledge Management at Rockefeller Philanthropy Advisors. Donita joined Rockefeller Philanthropy Advisors in May 2012, and leads Knowledge Management transformation efforts, with the aim … Continue reading
Employee 360 Views: Common Use Cases
In an earlier blog, I discussed what Employee 360 Views are and which possible sources of information can feed them. In this blog, I describe why Employee 360 Views are important from various end users’ perspectives, what employee information they … Continue reading