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Content related to Upcoming Agile & Design Thinking Course Details Announced

How Knowledge Management Can Improve Your Business Process

In today’s rapidly advancing global market, effective Business Process Management (BPM) is essential for organizations as they navigate constant change and work to preserve their competitive advantages and evolve as an organization to meet new internal requirements and constraints.  At … Continue reading

Change Management: If It’s Not Integrated, It’s Not Going to Work

Series Introduction Effective change management requires the ultimate war-room strategy. You must win over the hearts and minds of the people and ensure those hearts and minds lead to hands doing things in the new way for the long run. … Continue reading

Building an Agile KM Roadmap

Knowledge Management (KM) is fundamental to the effectiveness and success of every organization. A strategic roadmap to maturing an organization’s KM capabilities is what sets apart organizations that leverage their collective knowledge from their competitors who don’t have a handle … Continue reading

Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change

All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading