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Content related to Upcoming Webinar: Laying KM Foundations for Successful and Transformative AI

Designing Search on a Knowledge Graph

The Challenge A national research organization identified a high priority need to make research results easier to find. The organization manages multiple research domains that each produce hundreds of research projects, publications, and webinars annually on current, emerging, and critical … Continue reading

How Do I Update and Scale My Knowledge Graph?

Enterprise Knowledge Graph Governance Best Practices Successfully building, implementing, and scaling an enterprise knowledge graph is a serious undertaking. Those who have been successful at it would emphasize that it takes a clear definition of need (use cases), an appetite … Continue reading

Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships

I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading

The UX Guide to Chatbots

Think your organization could benefit from a chatbot but not sure where to start? Or, are you curious to know if your organization would actually benefit from chatbot implementation? In this blog, I’ll review four necessary areas of consideration before … Continue reading

Three Things You can do Today to Get the Most out of Microsoft 365’s Project Cortex

Project Cortex is Microsoft’s new AI offering as part of its Microsoft 365 Suite. It will have several exciting features that organizations can leverage to make connections between content, data, and experts. Cortex will be able to surface knowledge that … Continue reading