Content related to Wahl and Hilger Release New Book on Knowledge Management Systems
Building Collaboration Through Content Strategy
A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading
The Art of Taxonomy Design
Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading
Search Design Best Practices
Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading
Enterprise Social Networks: Evolving Models for Success
KMWorld 2015 presentation from Enterprise Knowledge discussing the changing landscape and best practices regarding successful design, implementation, and support for Social Networks.
Brand Content Strategy for Enterprise Knowledge and Information Management
When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading
Five Creative Search Solutions Using Text Analytics
On April 1, 2015, EK’s Joe Hilger shared 5 creative search solutions using text analytics at Text Analytics World. Continue reading
Introducing Content Standards in Social Organizations
How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization. Folks were “figuring things out” in … Continue reading
Agile Knowledge Management
Companies in nearly every industry are adopting Agile techniques to enhance IT projects, manage marketing initiatives, and manage their business. If you are passionate about Knowledge Management (KM), you may wonder how Agile and KM fit together. We at Enterprise … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Six Ways to Simplify Metadata Management
Good metadata is critical to helping people find information. Metadata can be used to enhance search tools, drive navigation and relate documents to one another. Unfortunately, manually adding metadata to content is cumbersome for small batches of content and impractical … Continue reading