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Content related to Building Collaboration Through Content Strategy

3 Steps to Developing a Practical Knowledge Management Strategy: Step 1 Understand the Current State

There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading

Action-Oriented Search: A Better Approach to Making Enterprise Search Work

Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading

Taxonomy, Analytics, and Governance

Angela Pitts & Mary Little delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Analytics is … Continue reading

Practical Knowledge Management: Assessing Where You Are, Where You Want to Be, and Ensuring You Get There

Zach Wahl delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Knowledge Management should be a … Continue reading

Making Workshops Work

In my years of Knowledge Management Consulting, one of the most critical tools in my utility belt has been the workshop. We often leverage a workshop concept as one of the initial engagements we have with a new client. I … Continue reading

Agile Taxonomy Maintenance

Taxonomy management typically follows a Library and Information Science paradigm. The taxonomist is a keeper of knowledge, who is responsible for updating and managing the “Source of Truth.” Each version of the taxonomy is published and subsequently distributed to separate … Continue reading