EK AMA – How does taxonomy help search?
Enterprise Knowledge’s Ask Me Anything series is back with another answer to a common question in Knowledge Management. Content is the topic in this episode of EK AMA as Zach Wahl asks Joe Hilger “How does taxonomy help search?” as … Continue reading
Enterprise Knowledge to speak at International Web Conference OmnichannelX
Enterprise Knowledge (EK) is presenting three sessions at the upcoming OmnichannelX conference to be held virtually from June 13th to June 16th. OmnichannelX brings together the best and the brightest in the field so they can share their success stories, … Continue reading
Knowledge Cast Product Spotlight – Michael Andrews of Kentico
In this episode of the Knowledge Cast, Joe Hilger speaks with Michael Andrews, Content Strategy Evangelist at Kentico. Kentico is a global software vendor with two award-winning products, Kontent and Xperience. Michael has been at Kentico since 2019 and focuses … Continue reading
Crafting an Effective KM Elevator Pitch
Professionals trying to garner support for a Knowledge Management (KM) initiative within their team and/or organization are often asked by well-meaning colleagues and executives: “so what exactly is knowledge management?” For all professionals seeking to make KM a priority within … Continue reading
Knowledge Cast – Darryl Wing of Fluor
In this episode, Enterprise Knowledge CEO Zach Wahl speaks with Darryl Wing, Director of Knowledge Management at Fluor. Darryl has been Fluor’s Director of Knowledge Management for over 8 years and currently oversees all aspects of the Knowledge Management business … Continue reading
Knowledge Cast – Making Knowledge Management Clickable by Zach Wahl and Joe Hilger
In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation. Zach and Joe speak … Continue reading
Knowledge Cast – Dana Tessier of Shopify
In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers … Continue reading
How the Government Gets KM Wrong
In my nearly quarter century of Knowledge Management consulting, I’ve been pleased to see organizations across the globe mature in their understanding of enterprise KM programs, and I’m proud that EK has had a meaningful impact on this awareness. Increasingly … Continue reading
Wahl and Hilger Release New Book on Knowledge Management Systems
Enterprise Knowledge co-founders Zach Wahl, CEO, and Joe Hilger, COO, have announced the upcoming release of their new book, titled Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation, published by Springer. The book is a comprehensive manual … Continue reading
Knowledge Cast Product Spotlight – Dorian Selz of Squirro
In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading