Knowledge Base Best Practices
Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading
Knowledge Management Metrics and Return on Investment (ROI)
This presentation was originally delivered at DGI’s Government KM Conference in Washington DC on August 20th, 2014. It briefly discusses knowledge management metrics, return on investment, and business value. Also included is a simple visual of EK’s Knowledge and Information … Continue reading
EK Speaking at Government Knowledge Management Conference and Expo
EK’s Zach Wahl will be speaking at the Digital Government Institute’s upcoming Government Knowledge Management Conference and Expo. The conference will be held on August 20th at the Walter E. Washington Convention Center in Washington, DC. Wahl will be participating on a panel with … Continue reading
EK Presenting for Knowledge Management Association
Enterprise Knowledge (EK) Principal Zach Wahl will be presenting at the upcoming Knowledge Management Association (KMA) webinar, as part of KMA’s National Virtual Events Webinar series. Wahl will be speaking on Business Taxonomy Design, presenting an approach and best practices … Continue reading
Enterprise Knowledge Serving as Platinum Sponsor for KMWorld
Enterprise Knowledge, LLC today announced that they will be Platinum Sponsors for this year’s KMWorld Conference. Enterprise Knowledge (EK) is a leading provider of knowledge management, Agile project management, information management strategy, and taxonomy consulting services to the public and … Continue reading
EK Teaching Upcoming Taxonomy Master Class for KMI
Enterprise Knowledge is teaching an upcoming Taxonomy Master Class for the Knowledge Management Institute. EK Principal Zach Wahl will be presenting the class based on his nearly twenty years of taxonomy design consulting experience. The class will provide end-to-end design … Continue reading
Six ways to Simplify Metadata Management
Many of our clients come to Enterprise Knowledge (EK) looking for help defining a metadata schema for their search or content management initiatives. Too often they tell us that they do not have the budget or team to keep up … Continue reading
Merging Knowledge and Information Management for Real Results
Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading
The Keys to Practical Knowledge Management
Several years ago, I had the pleasure of writing an article for Inside Knowledge Magazine about the current state of knowledge management. Having come across the article recently, I thought it would be useful to provide an update on that … Continue reading
Taxonomy Design Best Practices and Methodology
This presentation, originally presented at the Knowledge Management Institute’s KM Symposium on March 27, 2014, addresses the concepts of business taxonomy value, taxonomy design methodology, and taxonomy design best practices. It is intended as an introductory deck for anyone seeking … Continue reading