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Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading
Knowledge Organization Systems Defined
Here at Enterprise Knowledge (EK), we design systems which allow your employees and your customers to actually find the information they’re searching for. Do your employees need to find the subject matter expert in your organization who has the perfect … Continue reading
The Next Level of Integrated Enterprise Knowledge: PoolParty 6.0
A couple of weeks ago, Semantic Web Company (SWC) released a new version, 6.0, of their already extensive PoolParty Semantic Suite with some exciting new additions. Why does this matter? The PoolParty Semantic Suite is further solidifying its spot at … Continue reading
Meetup: Knowledge Management Association (KMA) D.C. (June 2017)
At the Feb 2016 KMA meetup, Michael Lennon led an exploration of how the Science of Happiness was impacting both KM and Organizational Performance. The session began with the question “Is KM dead or alive?” In this meetup, Mr. Lennon … Continue reading
Folders v. Metadata in SharePoint Document Libraries
Clients often ask us why we recommend using metadata over managing folders and subfolders in a SharePoint document library. This white paper offers our view on the advantages of tagging documents with metadata versus simply using folders to organize and … Continue reading
Semantic Web Starter Kit
More and more organizations are taking advantage of semantic technologies to improve the way they manage both structured and unstructured content. Semantic tools like ontologies and graph databases allow organizations to: Manage content more effectively; Maximize findability and discoverability of … Continue reading
Search UX Best Practices Part 2: Search Results
Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading
Knowledge Management of Structured and Unstructured Information
Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading
Search UX Best Practices Part 1: User Input
Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading
Are Internal Social Networks Ungovernable?
I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading