Content related to Content Engineering for Personalized Product Release Notes
Why Headless CMS is the Future of Content Management
An important trend is occurring in web content management that provides insight into the future of all content management systems (CMS), whether used for enterprise content management (ECMS), digital asset management (DAM) or document management (DMS). Specifically, “headless” content management … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
Creating a Connected Search Experience
This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Hilger offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.
The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People
Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading
The Importance of Content Governance, An Introduction
A great content strategy will deliver great content, or as our Principal, Zach Wahl, would call it, “NERDy content.” However, even the best content requires the proper level of care and attention in order to remain great. Governance provides support … Continue reading
Enterprise Search: The Key to Findability
Presented at KM Showcase 2019 by Todd Fahlberg (Enterprise Knowledge) and Hasan Syed (Federal Home Loan Bank of Chicago), the presentation offers a case study from FHLBC on how Syed led his organization in the design and implementation of an … Continue reading
Designing Content Types for Performance Support
We know that learners struggle to translate what they have learned in a theoretical training to on the job performance improvement. We also know that training programs are most effective when they go beyond a single classroom or online learning … Continue reading
Optimizing Your Search Experience: A Human-Centered Approach to Search Design
Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading
Knowledge Graphs for Search and Discovery
For many projects at Enterprise Knowledge, making information more findable and discoverable is a common ask. Clients often ask questions like: Does my organization have any documents that detail the role of product owners on search projects? Have we previously … Continue reading
The Magical Art of Tidying Up Content
If you have Netflix, you’ve probably seen Tidying Up pop up on your feed. It’s a new series based on Marie Kondo’s book The Life-Changing Magic of Tidying Up, which presents her methodology for clearing your clutter, getting organized, and … Continue reading