Content related to Content Engineering for Personalized Product Release Notes
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading
If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience
We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading
Structuring Unstructured Content: The Power of Knowledge Graphs and Content Deconstruction
Unstructured content is ubiquitous in today’s business environment. In fact, the IDC estimates that 80% of the world’s data will be unstructured by 2025, with many organizations already at that volume. Every organization possesses libraries, shared drives, and content management … Continue reading
How to Optimize Search Relevance By Tweaking your Search Approach
In my previous blog, we looked at how important it is to shape the data in your search index to your needs. In this blog we will discuss the querying side of search. Let’s examine the most important part of … Continue reading
Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability
Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading
Designing Content for the Apprehensive Consumer
Content consumers, regardless of their form, be they a shopper, a reader, a creative, (the list goes on), are increasingly trepidatious about the content they choose to trust. With an ever-increasing slew of web content from a range of sources … Continue reading
How To Optimize Search Relevance With Feature Signaling
When your users are looking for content, they rarely have time or patience with search. This often leads to frustration for both end users and those who control the search application. Users expect search to just “work” and then are … Continue reading
Exploring Enterprise Search and Knowledge Graphs
The ability to search across various systems is a growing need with many of our clients. Content is created by different teams, in different systems within an organization and a broad array of consumers of said content require the ability … Continue reading
Content Silos: Causes, Problems, and Solutions
Organizations are producing exponentially more content than ever before. In most businesses today, every employee is a content creator which has led to multiple, uncoordinated content management systems (CMS). Siloed systems cause content management issues such as duplication of content, … Continue reading
Knowledge Graphs Creating a Connected Search Experience
This presentation, delivered by Joseph Hilger of Enterprise Knowledge at KMWorld 2019 in Washington, D.C., defines knowledge graphs, explores how they are implemented, and outlines how they can be used to enhance enterprise search. Knowledge graphs are changing the way search … Continue reading