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Content related to EK Teaching Upcoming Agile & Design Thinking Certification for KMI

Fixing Enterprise Search, Part 2 of 2

In the final part of his two-part series on fixing enterprise search, Joe Hilger discusses the concept of action-oriented search, why it’s important, and how changing your mindset from one of “using search to find” to one of “using search … Continue reading

Collaborative Learning Tools for Distributed Teams

Collaboration:  It’s How Business Happens Whether you’re co-designing the solution to a technical problem with your end users, facilitating a distance learning class, or leading a retrospective with your Agile team, the ideal scenario is generally for you to be … Continue reading

Fixing Enterprise Search, Part 1 of 2

In the first part of his two-part series on fixing enterprise search, Joe Hilger discusses some common misconceptions around “fixing” search for organizations. He describes the importance of looking beyond search engine tools to truly understand an organization’s search requirements and … Continue reading

Sustaining Adoption After Product Launch

A Story I recently consulted on a project where the team did everything right to promote adoption of a new technical system. Knowledge Management Consultants from Enterprise Knowledge (myself included) helped the client define a clear vision for the product, … Continue reading

Top Five Tips for Using Training to Promote Adoption

While there are many change management strategies which will promote adoption of a new product, an effective training program is absolutely critical to help your users develop the knowledge, skills, and abilities to use the new technology. In this video, … Continue reading

Defining Knowledge Management Strategy, Part 3 of 3

In the final part of his three-part series on defining knowledge management strategies, Zach Wahl describes several factors that resonate with organizations when understanding the value of knowledge management, as well as several keys to effective knowledge management strategies.