Content related to Enterprise KM Strategy for a Central Bank
Brand Content Strategy for Enterprise Knowledge and Information Management
When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading
Five Creative Search Solutions Using Text Analytics
On April 1, 2015, EK’s Joe Hilger shared 5 creative search solutions using text analytics at Text Analytics World. Continue reading
Introducing Content Standards in Social Organizations
How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization. Folks were “figuring things out” in … Continue reading
Agile Knowledge Management
Companies in nearly every industry are adopting Agile techniques to enhance IT projects, manage marketing initiatives, and manage their business. If you are passionate about Knowledge Management (KM), you may wonder how Agile and KM fit together. We at Enterprise … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Six Ways to Simplify Metadata Management
Good metadata is critical to helping people find information. Metadata can be used to enhance search tools, drive navigation and relate documents to one another. Unfortunately, manually adding metadata to content is cumbersome for small batches of content and impractical … Continue reading
Knowledge Base Best Practices
Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading
Knowledge Management Metrics and Return on Investment (ROI)
This presentation was originally delivered at DGI’s Government KM Conference in Washington DC on August 20th, 2014. It briefly discusses knowledge management metrics, return on investment, and business value. Also included is a simple visual of EK’s Knowledge and Information … Continue reading
Six ways to Simplify Metadata Management
Many of our clients come to Enterprise Knowledge (EK) looking for help defining a metadata schema for their search or content management initiatives. Too often they tell us that they do not have the budget or team to keep up … Continue reading
Merging Knowledge and Information Management for Real Results
Over our years of knowledge management consulting and information management consulting, our clients often ask what the difference is between KM and IM. A few simple online searches show similar queries run amok. My experience, frankly, is that the definitions … Continue reading