Content related to Knowledge Capture & Knowledge Transfer
The Value of User Stories
Successful projects are based on a common understanding of a product vision. Without a clear product vision, projects risk wasting resources and may be exposed to delivery delays and failures. Assuming everyone on your team shares a common vision for … Continue reading
Why Agile Fails When Organizations Try to “Go Agile”
Often we hear organizations are “going” agile and trust that they are successfully embracing core agile philosophies and reaping the benefits. Yet, for most organizations, this effort seems to generate complex organizational problems that result in unintended process, people and/or … Continue reading
Great Product Owner Habits
Depending on your environment, you may have worked with a Product Owner who functioned as an “Agile Project Manager” or Business Analyst. They “led” the project, captured requirements, wrote user stories, and managed the backlog. For others, the Product Owners … Continue reading
Practical Knowledge Management
This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.
Agile Activation Workshop
While many IT businesses want to go agile, many of them do not know where to start. Others come to us after a failed agile transformation in which a development team was sent to a Certified ScrumMaster training and told they were agile without being armed with the practical tools to succeed. Continue reading
The Power of Information Items
Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading
Taxonomy Driven User Experiences with PoolParty
Consistency is crucial to a good user experience. Designers go to great lengths to create and test consistent visual designs. The organization of information is of equal importance to a good user experience, but it is often overlooked in the … Continue reading
Building Collaboration Through Content Strategy
A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading
Designing a Learning Environment
A critical component of an organization’s knowledge is its learning material. Organizations often focus on the development of formal learning courses and programs, but our experience designing and building knowledge bases and learning management systems shows this is only one … Continue reading
The Art of Taxonomy Design
Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading