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Content related to Measuring the Value of your Semantic Layer: KPIs for Taxonomies, Ontologies, and Knowledge Graphs

Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change

All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading

Using Knowledge Graph Data Models to Solve Real Business Problems

A successful business today must possess the capacity to quickly glean valuable insights from massive amounts of data and information coming from diverse sources. The scale and speed at which companies are generating data and information, however, often makes this … Continue reading

Developing Good KM Habits to Make KM Stick

Clients often ask me how to make Knowledge Management (KM) a seamless part of their workforce’s day-to-day operations. They want to know how to shift people’s perceptions from KM as “another thing I have to do in addition to my … Continue reading

The Roadmap to Open, Accessible, and Machine-Readable Data

In January, the federal government passed a new law to improve data management at federal agencies, H.R. 4174, the “Foundations for Evidence-based Policymaking Act of 2018”. The law includes the Open, Public, Electronic, and Necessary Government Data Act, or the … Continue reading

The Cost of Doing Nothing: The Business Case for Knowledge and Information Management

For many organizations, investment decisions on Knowledge, Data, and Information Management initiatives are driven by high-level business objectives such as increased efficiency, productivity, competitive advantage, and enhanced employee or customer engagement. While aligning Knowledge and Information Management initiatives with business … Continue reading

Optimizing Your Search Experience: A Human-Centered Approach to Search Design

Designing a search solution requires an understanding of how people think, what they want, and how they go about getting what they want. You can implement the most technically sophisticated search tool for your organization, but if you’re not configuring … Continue reading