Event

Content related to Meetup: Knowledge Management Association (KMA) D.C. (June 2017)

Taxonomy Consulting and the Importance of UX Design

In my nearly twenty years of taxonomy consulting, I’ve consistently preached the gospel of user experience design.  I coined the term “Business Taxonomy” in order to reflect the basic principle that taxonomies for today’s information users need to reflect the … Continue reading

Governance and Iteration of Taxonomies

I recently presented at a Knowledge Management Institute event on the topic of Taxonomy Governance.  I regard taxonomy governance as a critical component of any information management initiative.  Though most organizations understand the important role effective taxonomy design plays, taxonomy … Continue reading

The Keys to Governance

Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction.  Though there are several … Continue reading

The Business Taxonomy Workshop

Low Cost, Low Risk, High Value: A well-designed and implemented business taxonomy can improve the “findability” of information, improving search and browse within a variety of sites and systems. A business taxonomy can also help users discover content, vastly cutting down on time wasted re-creating content that already existed. Continue reading

Business Taxonomies and the Democratization of Content Management

In today’s information systems, an organization’s business users are more active than ever in the creation, publication, identification, and consumption of information. From big data, to social computing, to content and document management, users are generating more and more information.  … Continue reading