Case Study

Content related to Optimizing Historical Knowledge Retrieval: Leveraging an LLM for Content Cleanup

Give the People What They Want – An Approach to Thoughtful KM Technology

Presented by Todd Fahlberg, Knowledge Management Consultant, on May 19, 2020. Implementing a meaningful Knowledge Management technology brings many levels of challenges, even in the most innovative, user-centric organizations. In this session, Todd Fahlberg shares proven practices on how to … Continue reading

Project Cortex: At the Intersection of Microsoft 365 and Artificial Intelligence (AI)

Almost every major technology company around the globe is dedicating resources to develop some form of Artificial Intelligence (AI) capabilities to help organizations accelerate access to critical information, support faster decision making, optimize customer support processes, recommend content, and help … Continue reading

Content Silos: Causes, Problems, and Solutions

Organizations are producing exponentially more content than ever before. In most businesses today, every employee is a content creator which has led to multiple, uncoordinated content management systems (CMS). Siloed systems cause content management issues such as duplication of content, … Continue reading

Inside the Intranet – ESEO

Optimizing the Findability of your Content on an Intranet In any organization it’s well known that inefficiencies and/or waste, especially wasted time, can significantly impact the bottom line. This is a key driver in the explosion of artificial intelligence (AI), … Continue reading