Content related to Overcoming Records Management Constraints for Knowledge Continuity
Website Design Best Practices
Over the last six months, Enterprise Knowledge (EK) has been in the midst of taking the best of what we know and applying it to our own website. Though we’ve helped an array of Federal Agencies, Fortune 500 Companies, and … Continue reading
The 4 Steps to Designing an Effective Taxonomy: Step #4 Measure the Findability of Your Content
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #4: Measure the Findability of Your Content Search, which … Continue reading
The 4 Steps to Designing an Effective Taxonomy: Step #2 Make Sure Your Facets Are Consistent
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #2: Make Sure Your Facets Are Consistent In the … Continue reading
The 4 Steps to Designing an Effective Taxonomy: #1 Design a User-Centric Taxonomy
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #1: Design a User-Centric Taxonomy When most individuals hear … Continue reading
Practical Knowledge Management
This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.
The Power of Information Items
Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading
Building Collaboration Through Content Strategy
A core component of Knowledge Management (KM) revolves around content collaboration. Yet, even with knowledge and social sharing systems in place, it can be hard to build and encourage collaboration across KM systems, especially with today’s flexible office environments. Not only … Continue reading
The Art of Taxonomy Design
Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading
Search Design Best Practices
Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading
Enterprise Social Networks: Evolving Models for Success
KMWorld 2015 presentation from Enterprise Knowledge discussing the changing landscape and best practices regarding successful design, implementation, and support for Social Networks.