Content related to Presentation: Demystifying Knowledge Management through Storytelling
Search Design Best Practices
Search is one of the most important capabilities of every Knowledge Management project on which we work. Every company of any size has to find a way to make search work. It can be a website search for customers, a … Continue reading
Enterprise Social Networks: Evolving Models for Success
KMWorld 2015 presentation from Enterprise Knowledge discussing the changing landscape and best practices regarding successful design, implementation, and support for Social Networks.
Brand Content Strategy for Enterprise Knowledge and Information Management
When it comes to knowledge and information management, enterprise systems possess very specific content needs. Even at high volumes, content needs to be sleek, user friendly, and brand appropriate. Yet, very few firms think in terms of content strategy, never … Continue reading
Change Management for Agile Projects
Through our years of designing, developing, and implementing knowledge and information management technologies, we’ve consistently regarded user understanding and buy-in as key criteria for success. The change management profession aims to reduce the purported 70% failure rate on large projects … Continue reading
Five Creative Search Solutions Using Text Analytics
On April 1, 2015, EK’s Joe Hilger shared 5 creative search solutions using text analytics at Text Analytics World. Continue reading
Introducing Content Standards in Social Organizations
How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization. Folks were “figuring things out” in … Continue reading
Agile Knowledge Management
Companies in nearly every industry are adopting Agile techniques to enhance IT projects, manage marketing initiatives, and manage their business. If you are passionate about Knowledge Management (KM), you may wonder how Agile and KM fit together. We at Enterprise … Continue reading
New Year’s Resolutions – The Knowledge Management Edition
If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year. Of course, it’s also that time of year to begin making … Continue reading
Six Ways to Simplify Metadata Management
Good metadata is critical to helping people find information. Metadata can be used to enhance search tools, drive navigation and relate documents to one another. Unfortunately, manually adding metadata to content is cumbersome for small batches of content and impractical … Continue reading
Knowledge Base Best Practices
Putting the Knowledge in Knowledge Bases Across the spectrum of the Knowledge and Information Management services offered by Enterprise Knowledge, one of the common themes of late has been the design and development of knowledge bases for helps desks and … Continue reading