Blog Archives
Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning
As organizations prepare for workforce retirements, knowledge management should be a key element of any effective succession planning strategy, ensuring a culture of ongoing learning and stability. This piece explores the challenges organizations face in capturing and transferring critical knowledge, … Continue reading
Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Galdamez and Cross to Speak at the APQC 2025 Process & Knowledge Management Conference
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, will be presenting “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 10th. In this presentation, … Continue reading
Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading
Expert Analysis: Reusable Learning Content
Most everyone in their career has had to sit through a training that was too general, too long, or too outdated. In this day and age people expect a more tailored experience and more flexibility in how they can learn…but … Continue reading
Breaking it down: What is a Knowledge Portal?
Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading
Knowledge Portal Architecture Explained
At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading
Recommendation Engine Automatically Connecting Learning Content & Product Data
The EK Difference EK’s hallmark is rooted in the proficiency of advanced AI and knowledge graph technologies, as well as our profound commitment to client relationships. Working closely with the company’s content and data teams, EK displayed a robust understanding … Continue reading
Five Lessons in Developing and Deploying a Modern Knowledge Portal
Knowledge Portals are some of the most exciting and promising emerging KM solutions. They create new capabilities to deliver a wide range of unstructured content, structured data, and connections to people and resources in the context of user’s work. Over … Continue reading
When a Knowledge Portal Becomes a Learning and Performance Portal
EK’s CEO, Zach Wahl, previously published Knowledge Portals Revisited, a blog that spells out an integrated suite of systems that actually puts users’ needs at the center of a knowledge management solution. We’ve long acknowledged that content may need to … Continue reading