Blog Archives
Knowledge Cast – Lucy Hall, KM Expert in the Financial Services Industry
Enterprise Knowledge CEO Zach Wahl speaks with Lucy Hall, a knowledge management (KM) expert in the financial services industry. With 25+ years in the space, Lucy is experienced in driving enterprise-scale change and delivering measurable business outcomes in projects spanning … Continue reading
Building the Semantic Layer: Scaling Enterprise Intelligence at a Global Investment Firm
The Challenge A global investment firm with a $330 billion dollar portfolio and 50,000+ employees struggled with fragmented data. Investment professionals were losing critical time hunting for assets across disconnected systems. Detailed deal records were scattered as a mix of … Continue reading
What Are Explainable AI Knowledge Portals and Why Do You Need Them?
Knowledge Portals first came into prominence in the early 2000s. These initial portals were a collection of static links to information on everything from HR systems to company policies and communications. It was a single location to access the systems … Continue reading
Navigating the Retirement Cliff: Challenges and Strategies for Knowledge Capture and Succession Planning
As organizations prepare for workforce retirements, knowledge management should be a key element of any effective succession planning strategy, ensuring a culture of ongoing learning and stability. This piece explores the challenges organizations face in capturing and transferring critical knowledge, … Continue reading
Knowledge Portals: Manifesting A Single View Of Truth For Your Organization
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, presented “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 9th, 2025. Galdamez and Cross delivered … Continue reading
Galdamez and Cross to Speak at the APQC 2025 Process & Knowledge Management Conference
Guillermo Galdamez, Principal Knowledge Management Consultant, and Benjamin Cross, Project Manager, will be presenting “Knowledge Portals: Manifesting A Single View Of Truth For Your Organization” at the APQC 2025 Process & Knowledge Management Conference on April 10th. In this presentation, … Continue reading
Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Knowledge Portals aggregate and present various types of content – including unstructured content, structured data, and connections to people and enterprise resources. This facilitates the creation of new knowledge and discovery of existing information. The following article highlights five key … Continue reading
Expert Analysis: Reusable Learning Content
Most everyone in their career has had to sit through a training that was too general, too long, or too outdated. In this day and age people expect a more tailored experience and more flexibility in how they can learn…but … Continue reading
Breaking it down: What is a Knowledge Portal?
Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading
Knowledge Portal Architecture Explained
At its core, a Knowledge Portal consists of five components: Web UI, API Layer, Enterprise Search Engine, Knowledge Graph, and Taxonomy/Ontology Management System. Continue reading