Content related to Sustaining Adoption After Product Launch
Agile Training is Not Enough
At EK, we often work with clients who are undergoing a second or even third attempt at an agile transformation. One of the most common complaints we hear is that a team attended a two- or three-day training class and … Continue reading
Agile Taxonomy Maintenance
Taxonomy management typically follows a Library and Information Science paradigm. The taxonomist is a keeper of knowledge, who is responsible for updating and managing the “Source of Truth.” Each version of the taxonomy is published and subsequently distributed to separate … Continue reading
Enabling Faceted Navigation in 60 Seconds
https://animoto.com/play/MWSarPLdqlresn9W3Ix7hw
Zach Wahl Featured in CIOReview Magazine’s Special Knowledge Management Issue
Zach Wahl was featured in CIOReview Magazine’s special Knowledge Management issue. Wahl published an article titled, “The Keys to Practical Knowledge Management Systems,” detailing best practices in the strategy, design, and management of Knowledge and Information Management Systems. The article … Continue reading
Creating a Managed Metadata Column in SharePoint Online
Designing an effective business taxonomy involves facilitating a series of workshops, focus groups, content analyses, and one-on-one interviews. According to Zach Wahl, CEO of Enterprise Knowledge, the result of this approach is “a truly usable design that reflects the needs … Continue reading
Website Design Best Practices
Over the last six months, Enterprise Knowledge (EK) has been in the midst of taking the best of what we know and applying it to our own website. Though we’ve helped an array of Federal Agencies, Fortune 500 Companies, and … Continue reading
The 4 Steps to Designing an Effective Taxonomy: Step #4 Measure the Findability of Your Content
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #4: Measure the Findability of Your Content Search, which … Continue reading
The 4 Steps to Designing an Effective Taxonomy: Step #2 Make Sure Your Facets Are Consistent
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #2: Make Sure Your Facets Are Consistent In the … Continue reading
The 4 Steps to Designing an Effective Taxonomy: #1 Design a User-Centric Taxonomy
Taxonomy is not as daunting as it seems. In this blog series, one of EK’s taxonomy experts, Ben White, provides 4 practical steps to designing and validating a user-centric taxonomy. Step #1: Design a User-Centric Taxonomy When most individuals hear … Continue reading
Practical Knowledge Management
This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.