The UX Guide to Chatbots
Think your organization could benefit from a chatbot but not sure where to start? Or, are you curious to know if your organization would actually benefit from chatbot implementation? In this blog, I’ll review four necessary areas of consideration before … Continue reading
A Case for Chatbots
“Welcome to our chat! You can ask me anything or request real human help any time. Ask me anything!” Whether you’re looking to buy a car, ordering pizza, or browsing research publications, the average internet experience tends to feature some … Continue reading
A Global Knowledge and Information Management Solution
The EK Difference Because this large, global organization was seeking to successfully complete an initiative that traversed multiple departments, the effort required alignment and support from department leads, staff, and executives. EK leveraged our proven facilitation and prioritization approaches tailored … Continue reading
EK Listed on KMWorld’s AI 50 Leading Companies
Enterprise Knowledge (EK) has been listed on KMWorld’s inaugural list of leaders in Artificial Intelligence, the AI 50: The Companies Empowering Intelligent Knowledge Management. KMWorld developed the list to help shine a light on innovative knowledge management vendors that are … Continue reading
Leveraging Ontologies and Biomedical Standards for Data Governance, Process Optimization, and Product Findability
The Challenge A global veterinary company that provides a comprehensive suite of products, software, and services for veterinary professionals needed an effective taxonomy and ontology design to provide easy and consistent ways to find and use data in order to … Continue reading
What I’m Looking Forward to Learning at SEMANTiCS Austin 2020
SEMANTiCS Austin 2020 is the inaugural SEMANTiCS U.S. conference that will bring together knowledge graphs, ontologies, and Enterprise AI. These topics, among others, are of particular interest to my work in search and semantics, and I am excited to see … Continue reading
What is the Roadmap to Enterprise AI?
Artificial Intelligence technologies allow organizations to streamline processes, optimize logistics, drive engagement, and enhance predictability as the organizations themselves become more agile, experimental, and adaptable. To demystify the process of incorporating AI capabilities into your own enterprise, we broke it … Continue reading
Bringing KM, Search, and AI Together
Clients come to EK looking to empower their people, make operations more efficient, and create a competitive advantage against their peers through improved Knowledge Management (KM). They want to take advantage of cutting-edge technologies like knowledge graphs, artificial intelligence (AI), … Continue reading
EK Speaking At and Sponsoring OmniChannelX Conference
EK’s Principals, Zach Wahl and Joe Hilger, will be co-presenting at the upcoming OmniChannelX Conference to be held January 30th to February 1st, 2019 in Amsterdam. OmnichannelX is a new cross-disciplinary event and community for marketers, content specialists, commercial teams, … Continue reading
4 Steps to Content Auto-Classification with High Accuracy
As technologies evolve, we have seen the rise of auto-tagging, auto-classification, and auto-categorization tools that attempt to take over the task for describing the content we create. These tools apply metadata tags automatically so we don’t have to. Yet, in … Continue reading