Content related to Using Google Analytics to Obtain Customer Intimacy
KM Showcase 2020: Leveraging KM as the Foundation for AI
This presentation from Joe Hilger, Founder and COO of Enterprise Knowledge was presented at the KM Showcase 2020 in Arlington, VA on March 5th. The presentation addresses why knowledge management (KM) is the foundation for successful artificial intelligence (AI). Hilger … Continue reading
KM Showcase: Conference View and Knowledge Management 2020 and Beyond
This presentation from Zach Wahl, Founder and CEO of Enterprise Knowledge and Chair of the KM Showcase was this year’s opening keynote address at the conference. The presentation offers a definition of Knowledge Management and its value, and then details … Continue reading
Designing an Organization’s KM Journey
Organizations across the world are grappling with how to maximize the knowledge that their employees have access to. They face similar core business challenges related to knowledge management (KM): Staff can’t easily find useful and relevant information, when they need … Continue reading
How Knowledge Management Can Improve Your Business Process
In today’s rapidly advancing global market, effective Business Process Management (BPM) is essential for organizations as they navigate constant change and work to preserve their competitive advantages and evolve as an organization to meet new internal requirements and constraints. At … Continue reading
5 Ways a Quality KM Strategy Leads to Effective Project Management
Knowledge Management (KM) for projects is vital for organizations to compete and survive in a dynamic environment. In this vein, a great Knowledge Management strategy powers more effective project management. Project managers need reliable and appropriate information to perform their … Continue reading
Content Silos: Causes, Problems, and Solutions
Organizations are producing exponentially more content than ever before. In most businesses today, every employee is a content creator which has led to multiple, uncoordinated content management systems (CMS). Siloed systems cause content management issues such as duplication of content, … Continue reading
Why Headless CMS is the Future of Content Management
An important trend is occurring in web content management that provides insight into the future of all content management systems (CMS), whether used for enterprise content management (ECMS), digital asset management (DAM) or document management (DMS). Specifically, “headless” content management … Continue reading
Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change
All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading
Leveraging KM as the Foundation for Artificial Intelligence
This presentation by EK’s Zach Wahl, originally presented at the annual Federal/DoD KM Symposium on May 15, 2019, discusses how knowledge management serves as a key foundation for Knowledge AI.
The Importance of Content Governance, Part I: Enhancing Content Governance By Involving the Right People
Content Governance is more than just rule-making. It is about coordinating efforts, creating opportunities, being responsive to the surroundings, acting decisively, and moving your team towards a common objective. When we talk about Governance this way, it sounds a lot … Continue reading