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Practical Knowledge Management

This presentation leverages several recent success stories from EK’s client work to discuss current themes in Knowledge and Information Management systems design and development. It includes examples and discussion of Cloud, Agile, Taxonomy, and Change Management, amongst other themes.

The Power of Information Items

Working with a client recently on building a new knowledge management system (KMS) from the ground up, I was reminded of the power of information items. Not only because they are the building blocks of a KMS, but also because … Continue reading

The Art of Taxonomy Design

Throughout my years of taxonomy design consulting, I’ve tried to balance the human side of taxonomy with the data-driven side. This has evolved over time to inform the hybrid taxonomy design methodology that EK leverages. This approach leverages both top-down … Continue reading

Introducing Content Standards in Social Organizations

How can spontaneous innovation and organizational standards live happily in the same knowledge management system? While working with a client recently, I was impressed by how much innovation I was seeing throughout the organization.  Folks were “figuring things out” in … Continue reading

Agile Knowledge Management

Companies in nearly every industry are adopting Agile techniques to enhance IT projects, manage marketing initiatives, and manage their business.   If you are passionate about Knowledge Management (KM), you may wonder how Agile and KM fit together.  We at Enterprise … Continue reading

New Year’s Resolutions – The Knowledge Management Edition

If you’re like many, at this time of year, you’re tossing the last of the fruit cake, sweeping the pine needles, and shelving the holiday decorations for another year.  Of course, it’s also that time of year to begin making … Continue reading

Six Ways to Simplify Metadata Management

Good metadata is critical to helping people find information. Metadata can be used to enhance search tools, drive navigation and relate documents to one another. Unfortunately, manually adding metadata to content is cumbersome for small batches of content and impractical … Continue reading