Upcoming Agile and Design Thinking Course

The next offering of the two-day Certified Knowledge Specialist (CKS) course in Agile and Design Thinking will be virtually hosted on March 16-17, 2021. The full course overview and registration information can be found through the KMI event page. The … Continue reading

Sara Mae O’Brien-Scott to be Panelist at World Information Architecture Day Seattle

Sara Mae O’Brien-Scott, Senior Taxonomy and Ontology Analyst at Enterprise Knowledge (EK), will be a panelist for World Information Architecture (IA) Day Seattle 2021. World IA Day is an annual celebration focused on the practice and education of Information Architecture. … Continue reading

Taxonomy Implementation Best Practices

Have you ever found yourself wondering how to implement a taxonomy you’ve just designed or updated? You might have asked yourself, “How do I make this taxonomy work in SharePoint? In Salesforce? Oracle Knowledge Advanced?” You are not alone. Many … Continue reading

What is Information Scent, and How do I Design for It?

Information Foraging When developing search for a website or intranet, getting to know your end-users and their behavioral tendencies is critical in order to improve the relevancy of search results. Being able to predict how users interact with the site … Continue reading

Evaluating Knowledge Graphs for Search

The Challenge A national research organization wanted to determine the feasibility of building an organization-wide knowledge graph by building a knowledge graph proof of concept (POC), and evaluate the organization’s readiness to adopt knowledge graphs. The organization is one of … Continue reading

Common Mistakes Made When Selecting Knowledge Management Technology

Technology is fundamental for any organization seeking to increase its Knowledge Management (KM) maturity or ensure the success of its KM program. When technology is mindfully selected and implemented, it can provide exceptional KM benefits: technology can capture knowledge, store … Continue reading

Designing Search on a Knowledge Graph

The Challenge A national research organization identified a high priority need to make research results easier to find. The organization manages multiple research domains that each produce hundreds of research projects, publications, and webinars annually on current, emerging, and critical … Continue reading

EK Launches Enterprise AI Readiness Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announced today the launch of their Enterprise AI Readiness Assessment. The Enterprise AI Readiness Assessment leverages EK’s proprietary benchmark for Knowledge Artificial Intelligence Readiness, which assesses an organization across … Continue reading