Integrated Change Management Plan for Top Telecommunications Company

The Challenge Their Challenge: One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a … Continue reading

KM Strategy for Top Telecommunications Company

The Challenge One of the top telecommunication companies in the world is pursuing an ambitious corporate strategy that entails a digital transformation of its entire operations, expanding its service offerings, and exploiting new business opportunities to become a global reference … Continue reading

Ivanov to Speak at Upcoming OmnichannelX Web Conference On Transforming Content into a Business Asset Through Structuring and Tagging

Enterprise Knowledge Senior Content and Solution Architect Yanko Ivanov will present at an upcoming international web conference — OmnichannelX. Ivanov will lead a session focused on the value of componentized content combined with a rich taxonomy and ontology. Join the … Continue reading

360-view of a Consumer: Deduplicating and Constructing Consumer Data using an Identity Graph

The Challenge For the last 30 years, a large global digital marketing and technology firm has been collecting consumer data on adults in the United States from hundreds of primary sources to build consumer marketing databases. Because data comes from … Continue reading

EK Launches KM Maturity Benchmark Self-Assessment

Enterprise Knowledge (EK), the world’s largest dedicated Knowledge Management consulting firm, announces the launch of their KM Maturity Benchmark Self-Assessment.  EK’s KM Maturity Benchmark Self-Assessment is an abbreviated version of their comprehensive KM Strategy and Assessment service offering, which assesses … Continue reading

Using Wireframes to Define and Visualize Enterprise Knowledge Graphs

As a complement to our enterprise search engagements with clients, we often end up exploring how the implementation of a knowledge graph can establish the foundation for more advanced KM and data efforts, such as smart search or AI capabilities … Continue reading

Knowledge AI: Content Recommender and Chatbot Powered by Auto-Tagging and an Enterprise Knowledge Graph

The Challenge A global development bank needed a better way to disseminate information and in-house expertise to all of their staff to support the efficient completion of projects, while also providing employees with an intuitive knowledge sharing tool that is … Continue reading