Enterprise Level vs. Team Level Taxonomies

Many of our clients ask us how to maintain taxonomies at both the enterprise and the team level without duplicating effort, overcomplicating systems, or burdening end users with multiple metadata fields. Depending on the size of your organization, the size … Continue reading

Hilger Featured in Database Trends and Applications Magazine

EK COO Joe Hilger was recently featured in a Q&A from Database Trends and Applications magazine, where he discusses enterprise knowledge graph trends and use cases. Specifically, Hilger details the most high value use cases for knowledge graphs and discusses … Continue reading

Read My Mind – Fostering Effective Communication

I was recently reading an article from Psychology Today entitled, “Why Didn’t You Hear What I Meant to Say?” by Leon F Seltzer, Ph.D., where the author illustrates how people trick themselves into thinking that they’ve adequately communicated with others. … Continue reading

How to Optimize Search Relevance: Boosting and Filtering

What if when searching your company’s intranet for the terms “service desk,” the first 10 results have nothing to do with a web page where you can submit an IT service ticket? Or what if you are searching for “reports,” … Continue reading

Onboarding During a Pandemic: How Knowledge Management Can Help

The current global situation has upended nearly everything across the globe, and the professional world has not been immune. People are adapting to remote work across industries, dramatically shifting how they conduct business and go about their days as professionals. … Continue reading