Content related to Designing Content Types for Performance Support
Developing A Competency-Based Training Plan for an Employee Transformation Initiative
The Challenge A private learning organization that partners with the federal government to train their employees was undergoing a transformation from a brick-and-mortar learning institution to an all-digital learning platform. This transformation, further accelerated by the global impact of COVID-19, … Continue reading
Knowledge Cast Product Spotlight – Patrick Bosek of Heretto
Welcome to a new segment of Knowledge Cast, Product Spotlight, a series in which we talk about KM technologies and how different products on the market meet KM challenges and provide new and improved ways to meet tomorrow’s challenges. In … Continue reading
System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance
The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading
Understanding the Business Value of Headless CMS
Overview A headless CMS, one in which the content authoring “body” is separated from the content distribution channels (or heads), allows an organization to: Author once and publish to multiple channels; and Reuse the same content in multiple contexts. This … Continue reading
What is a Headless CMS?
Traditional content management systems (CMS) offer a full “one-stop-shop” for your organization’s content management needs. They allow you to author, manage, and deliver content to your end users all from a single solution. This approach is often called “monolithic,” as … Continue reading
High Value Moments of Content Capture
At EK, we often hear varying versions of a similar business challenge from our clients. Consider the following situation. Let’s say I’m a proposal writer for my company, and due to the fast paced nature of my industry, I typically … Continue reading
Trends in Enterprise Learning
Lately I’ve been watching the quick maturation of learning and development concepts, practices, and technologies with interest and excitement. Organizations are paying more attention to learning and performance, how they apply it within their organization, and how it fits together … Continue reading
What is Enterprise Learning and Why is it Important?
What is Enterprise Learning? Enterprise learning includes creating a set of learning principles and practices that allow employees, partners, clients, and customers to access knowledge and training at the time of need. In a world where content changes fast and … Continue reading
Structuring Unstructured Content: The Power of Knowledge Graphs and Content Deconstruction
Unstructured content is ubiquitous in today’s business environment. In fact, the IDC estimates that 80% of the world’s data will be unstructured by 2025, with many organizations already at that volume. Every organization possesses libraries, shared drives, and content management … Continue reading
A Course Recommendation System – Based on a Knowledge Graph
The Challenge A healthcare workforce solutions provider wanted to increase engagement and learning outcomes across their learning platform as part of an initiative to grow interactive and adaptive learning capabilities using cutting edge knowledge management and natural language processing techniques. … Continue reading