Content related to Expert Analysis: Top 5 Considerations When Building a Modern Knowledge Portal
Ontology Design Best Practices – Part II
This is the second in a two part blog series, sharing our best practices collected through our efforts in ontology consulting. The first part of the series described 5 key recommendations for any new ontology project. These recommendations need to … Continue reading
Knowledge Management in 2017
After nearly twenty years of Knowledge Management Consulting, I’ve developed core themes to what I believe comprises good KM. EK’s definition of KM embodies many of these themes: “Knowledge Management involves the people, culture, content, processes, and enabling technologies necessary … Continue reading
Ontology Design Best Practices – Part I
EK provides extensive Ontology Design services for our customers. Much of what we know comes from lessons learned on a wide variety of projects. Over time we’ve developed a library of best practices regarding what to do and what not … Continue reading
Action-Oriented Search: A Better Approach to Making Enterprise Search Work
Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading
Zen and Taxonomy Communication – The Art of Facilitating & Communicating Taxonomy
This presentation discusses how to discuss taxonomy with non-taxonomists. It covers taxonomy challenges, taxonomy value statements, communication best practices, and EK’s workshop methodology.
Action Oriented Search Workshop
The ability to search and find information is critical to every large enterprise. Have you spent money on search engines or KM tools like SharePoint and found that your employees won’t use the tool because they cannot find anything? More … Continue reading
Making Workshops Work
In my years of Knowledge Management Consulting, one of the most critical tools in my utility belt has been the workshop. We often leverage a workshop concept as one of the initial engagements we have with a new client. I … Continue reading
Agile Taxonomy Maintenance
Taxonomy management typically follows a Library and Information Science paradigm. The taxonomist is a keeper of knowledge, who is responsible for updating and managing the “Source of Truth.” Each version of the taxonomy is published and subsequently distributed to separate … Continue reading
Enabling Faceted Navigation in 60 Seconds
https://animoto.com/play/MWSarPLdqlresn9W3Ix7hw
Creating a Managed Metadata Column in SharePoint Online
Designing an effective business taxonomy involves facilitating a series of workshops, focus groups, content analyses, and one-on-one interviews. According to Zach Wahl, CEO of Enterprise Knowledge, the result of this approach is “a truly usable design that reflects the needs … Continue reading