Content related to IT Support Implementation for a Large Federal Bank
Ontology Design Best Practices – Part I
EK provides extensive Ontology Design services for our customers. Much of what we know comes from lessons learned on a wide variety of projects. Over time we’ve developed a library of best practices regarding what to do and what not … Continue reading
3 Steps to Developing a Practical Knowledge Management Strategy: Step 1 Understand the Current State
There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading
Action-Oriented Search: A Better Approach to Making Enterprise Search Work
Joe Hilger delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Search is a critical component of … Continue reading
Taxonomy, Analytics, and Governance
Angela Pitts & Mary Little delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Analytics is … Continue reading
Practical Knowledge Management: Assessing Where You Are, Where You Want to Be, and Ensuring You Get There
Zach Wahl delivered this presentation at the KM Showcase at the Sheraton Tysons Hotel, Tysons, VA on December 1, 2016. The event was hosted by the KM Institute and sponsored by Enterprise Knowledge. Presentation Overview Knowledge Management should be a … Continue reading
Your KM Project Needs a Change Strategy
Do you assume people will adopt your new knowledge management initiative, or is adoption something you are actively investing in? Resistance can be the death knell for a KM project, and can lead to technology being left unused, processes being … Continue reading
Zen and Taxonomy Communication – The Art of Facilitating & Communicating Taxonomy
This presentation discusses how to discuss taxonomy with non-taxonomists. It covers taxonomy challenges, taxonomy value statements, communication best practices, and EK’s workshop methodology.
Action Oriented Search Workshop
The ability to search and find information is critical to every large enterprise. Have you spent money on search engines or KM tools like SharePoint and found that your employees won’t use the tool because they cannot find anything? More … Continue reading
How to Build a User-Centric Product: A Quick Guide to UX Design
User experience matters because users matter. A product could be built from the latest and greatest technology and best practices, but what good is it if no one is actually using it? As simple as this concept sounds, time and … Continue reading
Making Workshops Work
In my years of Knowledge Management Consulting, one of the most critical tools in my utility belt has been the workshop. We often leverage a workshop concept as one of the initial engagements we have with a new client. I … Continue reading