Content related to IT Support Implementation for a Large Federal Bank
Knowledge Cast – Jean-Claude Monney of The Monney Group
Enterprise Knowledge CEO Zach Wahl speaks with Jean-Claude Monney, Managing Partner and co-founder of The Monney Group, a boutique coaching and consulting company founded in 2009. Until 2017, Jean-Claude served as Chief Knowledge Officer at Microsoft Consulting Services, where he … Continue reading
Why Your Enterprise AI Projects Need a Product Manager
Over the past four to five years, there has been a push across industries to incorporate Artificial Intelligence technologies into enterprise scale product offerings. The gravity of this effort can feel overwhelming to organizations at first due to the complexity … Continue reading
Presentation: Building for the KM Archetypes at Your Company
Taylor Paschal, Knowledge and Information Management Consultant at Enterprise Knowledge, and Jessica Malloy, Senior Knowledge Manager at Harvard Business Publishing, presented on April 19, 2023 at the APQC Conference in Houston, Texas on the topic of Building for the KM … Continue reading
Knowledge Cast – Christianne Beasley of Getty Images
Enterprise Knowledge CEO Zach Wahl speaks with Christianne Beasley, Principal of Knowledge Management at Getty Images, a preeminent global visual content creator and marketplace offering a full range of content solutions to meet the needs of any customer—no matter their … Continue reading
Knowledge Cast Product Spotlight – Ashu Roy of eGain
In this episode of Product Spotlight, Joe Hilger speaks with Ashu Roy, CEO of eGain Corporation. eGain is a leading provider of cloud customer engagement hub software. For over a decade, eGain solutions have helped improve the customer experience, optimize … Continue reading
Knowledge Cast – Evan Shenkman of Fisher Phillips
In this episode, Enterprise Knowledge CEO Zach Wahl speaks with Evan Shenkman, Chief Knowledge and Innovation Officer at law firm, Fisher Phillips. Fisher Phillips implements KM activities that involve improving processes behind the scenes, collaborating with clients, trying innovative solutions, … Continue reading
Knowledge Portal for a Global Investment Firm
The Challenge A major investment firm that manages over 250 billion USD in assets in a variety of industries across the globe engaged Enterprise Knowledge (EK) to fix their siloed information and business practices by designing and implementing a Knowledge … Continue reading
Applied Knowledge Management Series: Addressing Challenges at Large Enterprises, Part 1
While Knowledge Management (KM) is critical for organizations of every shape and size, KM is often the key to longevity and success for large enterprises that must be able to adapt to volatility and constant change. Through our partnerships with … Continue reading
Knowledge Cast – Adrienne Smith formerly of Ubisoft
Editor’s Note: This episode was recorded in late 2022. Since then, Adrienne has joined the digital and content strategy practice at Evolving Web, a Drupal-focused web design and development agency, as a Senior Digital Strategist. In this episode, Enterprise Knowledge … Continue reading
Expert Analysis: Keyword Search vs Semantic Search – Part One
For a long time, keyword search was the predominant method to provide search to an enterprise application. In fact, it is still a tried-and-true means to help your users find what they are looking for within your content. However, semantic … Continue reading