Content related to Knowledge Management Technology to Improve Learning Outcomes
Transforming Tabular Data into Personalized, Componentized Content using Knowledge Graphs in Python
My colleagues Joe Hilger and Neil Quinn recently wrote blogs highlighting the benefits of leveraging a knowledge graph in tandem with a componentized content management system (CCMS) to curate personalized content for users. Hilger set the stage explaining the business … Continue reading
Knowledge Cast Product Spotlight – Dorian Selz of Squirro
In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading
The Top 5 KM Technologies
Knowledge Management (KM) is more important than ever. The great resignation is creating turnover unlike anything we have ever seen. How do we retain the knowledge of the workers who leave and quickly upskill new workers? This problem is even … Continue reading
Knowledge Management Is More Than SharePoint
I regularly speak with business leaders about Knowledge Management (KM). It is surprising how often I hear executives tell me they have addressed KM in their organization by implementing SharePoint or O365. When I ask how well it is working, … Continue reading
Content Personalization with Knowledge Graphs in Python
In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from … Continue reading
Improving Product Documentation With a CCMS and a Knowledge Graph
The Challenge A financial solutions provider wanted to improve and personalize customer interaction with support and technical documentation as well as streamline the content authoring process to ensure consistent messaging and avoid duplicated information. Before the EK team’s involvement, technical … Continue reading
Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?
When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today: We don’t know what data we … Continue reading
Taking Content Personalization to the Next Level: Graphs and Componentized Content Management
Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading
Transforming Instructional Programs from Classroom To Blended Learning
The Challenge Enterprise Knowledge (EK) worked with a federal agency tasked with preserving our nation’s natural and cultural resources to transform instructional programs and maximize their accessibility and effectiveness. Traditionally, training at this agency is held in-person in a classroom. … Continue reading
Developing A Competency-Based Training Plan for an Employee Transformation Initiative
The Challenge A private learning organization that partners with the federal government to train their employees was undergoing a transformation from a brick-and-mortar learning institution to an all-digital learning platform. This transformation, further accelerated by the global impact of COVID-19, … Continue reading