Content related to Making Workshops Work
Fueling Learning and Development with Knowledge Management
Projects at the intersection of knowledge management and learning and development are increasing. As the workforce diversifies to include five generations, and technology has matured to enable learning at the point of need, organizations have the opportunity to progress from … Continue reading
What is an Enterprise Knowledge Graph and Why Do I Want One?
Enterprise Knowledge Graphs have been on the rise. We see them as an incredibly valuable tool for relating your structured and unstructured information and discovering facts about your organization. Yet, knowledge graphs have been and still are far too underutilized. … Continue reading
Choosing the Best Metadata Fields For Your Taxonomy
Introduction As a big music fan I am always on the hunt for new and better ways to organize my personal music library. Some days it makes the most sense for me to make a playlist for a specific activity, … Continue reading
Design Thinking for Organization Design
At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading
Applied Design Thinking
Regardless of whether you’re building an organization-wide intranet or designing a strategy to mature knowledge management within your organization, these efforts will succeed or fail based on how you engage your end users. Too often, KM efforts suffer from not … Continue reading
KM Leadership Team Design: Building Your Tribes
What’s the likelihood that KM solutions “stick” without a KM leadership team? Pretty slim. When you take the time to develop leaders who understand the value of knowledge management and are empowered to be creative and try new ways to … Continue reading
Taxonomy Lines Blur Without Governance
Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading
Achieving Real AI Through KM
At EK, we’ve consistently talked about the foundational value of Knowledge Management to achieve some of the more advanced information management, findability, and semantic web capabilities organizations have been seeking. At the same time, we’ve increasingly been coming across organizations … Continue reading
Moving Your Knowledge Management Journey Forward with Design Thinking
As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading
Beyond Findability
For most of my career, one of my favorite “made up” words has been findability. It is the perfect term to explain the “why” of taxonomy, search, and, in many cases, Knowledge Management in general. When I talk findability, I … Continue reading