Content related to Presentation: Demystifying Knowledge Management through Storytelling
Maximizing and Measuring User Adoption
Similar to the old adage, “you can lead a horse to water, but you can’t make him drink,” you can deliver a solution that uses the most cutting-edge technology and beautiful design, but you can’t guarantee that your stakeholders will … Continue reading
Communication Techniques to Promote Adoption
Take a moment to remember how you felt the last time you were surprised at work with an announcement of a big change. No, really – pause for a moment and think about it. Whether it’s new technology, a change … Continue reading
Top Five Tips for Using Training to Promote Adoption
While there are many change management strategies which will promote adoption of a new product, an effective training program is absolutely critical to help your users develop the knowledge, skills, and abilities to use the new technology. In this video, … Continue reading
Defining Knowledge Management Strategy, Part 3 of 3
In the final part of his three-part series on defining knowledge management strategies, Zach Wahl describes several factors that resonate with organizations when understanding the value of knowledge management, as well as several keys to effective knowledge management strategies.
Findability v. Discoverability
At first glance, the terms “findability” and “discoverability” may seem similar, if not the same. However, these terms are distinct, and both are key outcomes that should be considered in any comprehensive Knowledge Management (KM) strategy. In this blog, you’ll … Continue reading
Defining Knowledge Management Strategy, Part 2 of 3
When we’re helping organizations with their knowledge management strategy, we often refer to the importance of findability in any KM strategy. In part two of this three-part series, Zach Wahl discusses how to communicate the value of KM to stakeholders so that they understand … Continue reading
Defining Knowledge Management Strategy, Part 1 of 3
When we’re helping organizations with their knowledge management strategy, we often hear that it’s difficult to know where and when to start. In part one of this three-part series, Zach Wahl discusses defining management strategy and how we work to help … Continue reading
Knowledge Organization Systems: When to Scale Up
The Findability Problem Here at Enterprise Knowledge (EK) we design systems which optimize the findability and discoverability of your knowledge and information. There are a lot of different forms this takes including: Designing a portal which allows a diverse workforce … Continue reading
Faceting is Sweet
In my nearly twenty years of taxonomy design consulting, one of the greatest challenges has been explaining the value of taxonomy to non-taxonomists. This is a particular passion of mine, and one in which Enterprise Knowledge has invested a great … Continue reading
Knowledge Organization Systems Defined
Here at Enterprise Knowledge (EK), we design systems which allow your employees and your customers to actually find the information they’re searching for. Do your employees need to find the subject matter expert in your organization who has the perfect … Continue reading