Tag: Knowledge Graph

Content Personalization with Knowledge Graphs in Python

In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from Hilger’s post being loaded into a knowledge graph and queried to find the content appropriate … Continue reading

Knowledge Cast Live – KMWorld 2021 Wrap Up

In this special live episode of Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Lemieux, CEO of Dovecot Studio, Rosanna Stephens, Manager of Experience Insights and Knowledge at Adobe, and Amber Simpson, Senior Manager of Learning and Development at … Continue reading

Enterprise Knowledge Playing Unprecedented Role at KMWorld 2021

Enterprise Knowledge (EK) is playing a central role at this year’s KMWorld Conference. Continuing EK’s principles of thought leadership and industry guidance, EK is playing an unprecedented role at KMWorld, the world’s leading KM conference. This year, EK experts are … Continue reading

Knowledge Cast – Claudia Sandulache of Société Générale Retail Bank (BDDF)

In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Claudia Sandulache, Director Of Knowledge Management at Société Générale Retail Bank (BDDF). Claudia has been with the organization for 3 years and currently works on developing, maintaining … Continue reading

Improved Customer Service and Risk Management through KM

The Challenge At over 30,000 employees, this diverse insurance organization has business areas that widely vary in information maturity, some actively leveraging taxonomies while others used basic/unorganized tagging systems or simple folder structures. Even business areas with mature taxonomies were … Continue reading