Blog Archives
The Role of Ontologies with LLMs
In today’s world, the capabilities of artificial intelligence (AI) and large language models (LLMs) have generated widespread excitement. Recent advancements have made natural language use cases, like chatbots and semantic search, more feasible for organizations. However, many people don’t understand … Continue reading
EK’s Year in Review – 2023
As we open this new year, I’m happy to have an opportunity to reflect on 2023 and summarize some of EK’s key successes and milestones. For the tenth year in a row, EK grew, adding new customers across the public … Continue reading
3 Steps for Building the Right KM Team
At Enterprise Knowledge (EK), a lot of our knowledge management (KM) work in support of our clients surfaces the need for, and questions around, having a KM team in place. The right KM team – usually 2-5 core individuals who … Continue reading
Expert Analysis: Reusable Learning Content
Most everyone in their career has had to sit through a training that was too general, too long, or too outdated. In this day and age people expect a more tailored experience and more flexibility in how they can learn…but … Continue reading
Breaking it down: What is a Knowledge Portal?
Throughout my career, I have worked with dozens of public and private organizations who want a holistic understanding of their knowledge assets. Organizations seek new ways to manage, find, and take action on their knowledge, whether through a content management … Continue reading
QA for Personalized Content
We’ve all sifted through dense technical documentation which has way too much detail about features and products that aren’t even relevant to us – just to get to that one nugget of information we’re actually looking for (often on page … Continue reading
4 Reasons Why Knowledge Transfer Should Always Be A Priority
Knowledge Management (KM) involves the people, processes, content, culture, and enabling technologies necessary to capture, manage, share, and find information. Knowledge transfer is one of many methods within the KM domain that aims to increase the quality of information flow … Continue reading
Breaking it Down: What is an Ontology?
Happy Halloween! If I had to pick a word relating to my work that incites the most heated debates about its meaning and purpose, I would have to go with ontology. Let’s be honest, it sounds like a term that … Continue reading
Exploring Vector Search: Advantages and Disadvantages
The search for information is at the core of enhancing productivity and decision-making in the enterprise. In today’s digital age, searching for information has become more intuitive. With just a few clicks, we can explore vast knowledge and gain once-inaccessible … Continue reading
5 Steps For Building Your Enterprise Semantic Recommendation Engine
In today’s digital landscape, where content overload is a constant challenge, recommendation engines (also known as personalized content recommenders, or just “recommenders”) have emerged as powerful solutions that help users cut through the noise and discover relevant information. These intelligent … Continue reading