Content related to Adding Context to Content in the Semantic Layer
Enterprise KM Strategy for a Central Bank
The Challenge A central banking organization was seeking to more effectively fulfill its mission of administering monetary policy through the implementation of an enterprise approach to Knowledge Management (KM). Specifically, the Bank was seeking an understanding of their current KM … Continue reading
EK’s Year in Review – 2020
For the last five years, I’ve written a summary of EK’s milestones, achievements, and overall performance. Each year, I’ve reported on EK’s growth, thought leadership, and strategic initiatives as part of our commitment to transparency in our field. In past … Continue reading
Top 5 EK Blogs of 2020
As we enter the holiday season, EK reflects on all that we have to be thankful for. Amid this global pandemic, many companies were forced to close their doors. Conversely, EK has been fortunate enough to see continued growth over … Continue reading
Knowledge Cast – Dr. Paulette Hasier of Library of Congress
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Paulette Hasier, Geography and Map Division Chief at the Library of Congress. Dr. Hasier has served as Chief of the Geography and Map Division at the … Continue reading
Consider the User: A Chatbot UX Guide
The growing presence of chatbots may have you wondering if it’s time to implement one at your own organization. While many organizations can benefit from the introduction of a chatbot, you’ll want to ensure that your bot is tailored to … Continue reading
Knowledge Cast – Stephanie Hill of Paypal
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Stephanie Hill, Sr. Director, Knowledge Management at PayPal. Stephanie Hill became the Senior Director of Knowledge Management in June 2019, and has focused on developing the content … Continue reading
Knowledge Management by the Numbers
In EK CEO Zach Wahl’s presentation from KMWorld Connect 2020, he discusses the importance of putting KM in terms of business value and ROI. The presentation details EK’s Proprietary KM Maturity Benchmark, a process to understand your organization’s current and … Continue reading
Five things that Content Management and an Orchestra Performance Have in Common
Imagine that you are in a theater listening to an orchestra. Do you notice that all the musicians refer to the same set of music sheets to ensure that they play their instruments in sync? Just like an orchestra performance, … Continue reading
Microservices. Too Much of a Good Thing?
At GOTO Chicago 2016, a senior architect for Uber presented how, at the time, Uber had over 1,000 microservices. The brilliant minds at the ride-sharing company took this design pattern to the extreme. It did not take long to see … Continue reading
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading