Content related to Adding Context to Content in the Semantic Layer
What is a Content Type?
More often than ever, our clients’ Intranet projects involve developing and implementing Content Types to improve the creation and management of content. This includes the creation of news articles, policies, guidelines, and other common Intranet content items. The overwhelming amount … Continue reading
Meetup: Knowledge Management Community of DC
On Friday, May 25, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. The session will discuss action learning, “a process that involves a small group working on real problems, taking action, and learning as … Continue reading
Gaining Executive Buy-In for Knowledge Management Initiatives
Here are the top three ways to gain executive buy-in and foster a shared vision for your knowledge management initiatives. Continue reading
Improving Findability using Content Deconstruction
Lengthy documents spanning tens or hundreds of pages are commonplace in today’s enterprises. However, they provide a host of issues when trying to integrate into a company’s intranet. These issues can be solved by the use of content deconstruction – breaking large documents into more granular, manageable units of content – for improved tagging and findability. Continue reading
What is Knowledge Management and Why Is It Important
As I’ve often asserted, Knowledge Management struggles with its own identity. There are any number of definitions of KM, many of which put too much stress on the tacit knowledge side of the knowledge and information management spectrum, are overly … Continue reading
Knowledge Management Benchmarking: Part 2
In the final part of this two-part series, EK’s Zach Wahl continues his discussion of the proprietary Knowledge Management Maturity Benchmark, used as part of EK’s Strategy and Design Services. Zach describes the five workstreams which make up the benchmark, and … Continue reading
Data Uniformity Inside of Google Analytics or the Use of Filters
Google Analytics does not automatically apply uniformity of data, making it difficult to parse and analyze information about your web properties. Thankfully, Google Analytics offers us a solution in the form of filters. Filters can be used for any number … Continue reading
Knowledge Management Benchmarking: Part 1
As part of EK’s Strategy and Design efforts, we work with organizations to clearly define the Current State of KM as a starting point. To that end, we have developed a proprietary Knowledge Management Maturity Benchmark, based on our years … Continue reading
Who Are Your Users?
When we’re helping organizations with their knowledge management strategy, we always begin with an assessment of the Current State to identify their unique KM challenges and opportunities, mapping what’s working and what has the potential for improvement. A significant portion … Continue reading
Agile Knowledge Management
EK uses an agile approach in everything we do. In this presentation from the 2018 KMI Showcase, Joe Hilger shares how we apply agile across all of our KM projects. Learn how EK uses agile to develop a KM Strategy. Once … Continue reading