Designing Search on a Knowledge Graph
The Challenge A national research organization identified a high priority need to make research results easier to find. The organization manages multiple research domains that each produce hundreds of research projects, publications, and webinars annually on current, emerging, and critical … Continue reading
Integrating Search and Knowledge Graphs Series Part 1: Displaying Relationships
I’ve spent many years helping clients implement enterprise search solutions and am constantly looking for new ways to improve a user’s search experience so that they can find relevant content as well as discover new content they may not have … Continue reading
If I Only Had an (Enterprise Search) Brain: Behind the Wizardry of a Seamless Search Experience
We all know what a seamless search experience feels like. Thanks to Google and Amazon, we expect to immediately find that restaurant, book, or movie we’re looking for. For an end user, using an effective search portal is like watching … Continue reading
How to Optimize Search Relevance By Tweaking your Search Approach
In my previous blog, we looked at how important it is to shape the data in your search index to your needs. In this blog we will discuss the querying side of search. Let’s examine the most important part of … Continue reading
Webinar: Building a Connected Search Experience: Bringing KM and AI Together to Fuel Findability
Presented by Joe Hilger, COO, and Stephon Harris, Senior Developer, on Wednesday, May 13th. In this video, Hilger and Harris discuss how advanced search can leverage KM and AI in order to maximize an organization’s search capabilities and create user-centered, … Continue reading
How To Optimize Search Relevance With Feature Signaling
When your users are looking for content, they rarely have time or patience with search. This often leads to frustration for both end users and those who control the search application. Users expect search to just “work” and then are … Continue reading
Exploring Enterprise Search and Knowledge Graphs
The ability to search across various systems is a growing need with many of our clients. Content is created by different teams, in different systems within an organization and a broad array of consumers of said content require the ability … Continue reading
Knowledge Graphs Creating a Connected Search Experience
This presentation, delivered by Joseph Hilger of Enterprise Knowledge at KMWorld 2019 in Washington, D.C., defines knowledge graphs, explores how they are implemented, and outlines how they can be used to enhance enterprise search. Knowledge graphs are changing the way search … Continue reading
Upcoming Webinar: Making KM Clickable (Powering Great Enterprise Search with KM)
Enterprise Knowledge’s Principals Zach Wahl and Joe Hilger are presenting a new webinar titled “Making KM Clickable: Powering Great Enterprise Search with KM” on Thursday, November 21st from 1:00 PM – 2:00 PM EDT. In this webinar, Wahl and Hilger … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading