Content related to Developing a Business Case for Knowledge Management
Knowledge Cast – Darryl Wing of Fluor
In this episode, Enterprise Knowledge CEO Zach Wahl speaks with Darryl Wing, Director of Knowledge Management at Fluor. Darryl has been Fluor’s Director of Knowledge Management for over 8 years and currently oversees all aspects of the Knowledge Management business … Continue reading
Knowledge Cast – Making Knowledge Management Clickable by Zach Wahl and Joe Hilger
In this episode of Knowledge Cast, Zach and Joe pass the mic to globally recognized KM expert Bill Kaplan, who interviews them about their new book Making Knowledge Management Clickable: Knowledge Management Systems Strategy, Design, and Implementation. Zach and Joe speak … Continue reading
Knowledge Cast – Dana Tessier of Shopify
In this episode, EK CEO Zach Wahl speaks with Dana Tessier, Director of Knowledge Management at Shopify. Dana has been at Shopify for over 6 years and has built a Knowledge Management department of over 100 team members that delivers … Continue reading
How the Government Gets KM Wrong
In my nearly quarter century of Knowledge Management consulting, I’ve been pleased to see organizations across the globe mature in their understanding of enterprise KM programs, and I’m proud that EK has had a meaningful impact on this awareness. Increasingly … Continue reading
Knowledge Cast Product Spotlight – Dorian Selz of Squirro
In this episode of the Knowledge Cast, EK COO Joe Hilger speaks with Dorian Selz, Co-Founder & CEO at Squirro. Dorian founded Squirro, the leading Augmented Intelligence platform, just over 10 years ago, and has been keeping business users in … Continue reading
Knowledge Management Is More Than SharePoint
I regularly speak with business leaders about Knowledge Management (KM). It is surprising how often I hear executives tell me they have addressed KM in their organization by implementing SharePoint or O365. When I ask how well it is working, … Continue reading
Knowledge Cast – Megan Brown, Ph.D., of Starbucks
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Dr. Megan Brown, Director of Knowledge Management & Data Literacy at Starbucks. Megan has been at Starbucks for almost 5 years, recently founding the Data Literacy team … Continue reading
Knowledge Cast – Nicole Beale of Ball Aerospace
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Nicole Beale, Knowledge Management Project Manager at Ball Aerospace. Nicole has been at Ball Aerospace for over 6 years and was the first full-time Knowledge Management professional … Continue reading
Knowledge Management Trends in 2022
As we move into 2022, I’m excited to present my annual listing of KM trends. We’re seeing a great deal of movement and investment in Knowledge Management. As predicted last year, Artificial Intelligence and Knowledge Graphs have grown to be … Continue reading
Knowledge Cast – Beth Poplawski of MAPFRE
In this episode of the Knowledge Cast, EK CEO Zach Wahl speaks with Beth Poplawski, Knowledge Management Consultant at MAPFRE. Beth has been working in Knowledge Management at MAPFRE since 2015 and supports global knowledge management efforts and the oversight … Continue reading