Content related to Fixing Enterprise Search, Part 2 of 2
Knowledge Graphs Creating a Connected Search Experience
This presentation, delivered by Joseph Hilger of Enterprise Knowledge at KMWorld 2019 in Washington, D.C., defines knowledge graphs, explores how they are implemented, and outlines how they can be used to enhance enterprise search. Knowledge graphs are changing the way search … Continue reading
Taxonomy 101 Workshop: Taxonomy Definitions, Value and Best Practices
This presentation delivers a detailed understanding of taxonomy definitions, taxonomy value (ROI), and taxonomy design methodologies and approaches. It was originally delivered by Zach Wahl and Tatiana Cakici of Enterprise Knowledge at Taxonomy Boot Camp 2019 in Washington, DC.
Why a Knowledge Graph is the Best Way to Upgrade Your Taxonomy
Many organizations begin their journey in semantic solutions with a taxonomy. Taxonomies are simple information models that help organizations describe and structure their information in a hierarchy. They are effective for organizing content and data, but do not capture all … Continue reading
How to Build a Knowledge Graph in Four Steps: The Roadmap From Metadata to AI
The scale and speed at which data and information are being generated today makes it challenging for organizations to effectively capture valuable insights from massive amounts of information and diverse sources. We rely on Google, Amazon, Alexa, and other chatbots … Continue reading
How Leveraging Existing Taxonomies Can Jumpstart Ontology Design
Taxonomies and ontologies are both types of Knowledge Organization Systems, or KOS. Different types of KOS can be seen as a continuum, starting with a simple folksonomy where users of content can add free form tags with no control or … Continue reading
Top Five Tips for A Successful Knowledge Transfer in Times of Chaos, Crisis, or Rapid Change
All too often, organizations do not recognize the need and value of knowledge management efforts until a knowledge-related crisis occurs. Perhaps a top-level executive has chosen to leave the organization and has not documented the knowledge and experiences that they … Continue reading
How to Distinguish Between Primary, Secondary, and Tertiary Metadata Fields
When designing an enterprise taxonomy, the number of possible metadata fields that can be used to describe content can be overwhelming. Depending on the type of content, the size of the organization, and the breadth of that organization’s functions, the … Continue reading
Fixing Enterprise Search Without Changing Code
Too many of the business clients I work with feel that they are powerless when it comes to fixing their enterprise search problems. While these individuals are able to say what content is relevant, they feel dependent on IT to … Continue reading
The Value of Taxonomy: Why Taxonomy (Still) Matters
After decades of taxonomy design consulting, I’m still amazed that some organizations doubt the value of effective enterprise taxonomy design. Though knowledge and information management technologies, as well as associated search technologies have changed, the core business value and use … Continue reading
Creating a Connected Search Experience
This presentation, by Joe Hilger of Enterprise Knowledge, was originally presented at the annual Federal/DoD KM Symposium on May 14, 2019. In it, Joe offers enterprise search best practices and discusses enterprise knowledge graphs and ontologies.