Content related to Sustaining Adoption After Product Launch
Taxonomy Consulting and the Importance of UX Design
In my nearly twenty years of taxonomy consulting, I’ve consistently preached the gospel of user experience design. I coined the term “Business Taxonomy” in order to reflect the basic principle that taxonomies for today’s information users need to reflect the … Continue reading
Top 5 Agile Myths: Myth #5 Agile is Only for Software Development
As I’ve written previously, it is exciting to see more and more organizations adopting Agile development processes but there remains a great deal of confusion regarding what Agile is and how it can best be actualized. This post addresses the … Continue reading
The Keys to Governance
Having worked with content and information management systems for the better part of two decades, I’m often asked where an organization should dedicate their often limited resources in order to improve findability and overall user satisfaction. Though there are several … Continue reading
The Business Taxonomy Workshop
Low Cost, Low Risk, High Value: A well-designed and implemented business taxonomy can improve the “findability” of information, improving search and browse within a variety of sites and systems. A business taxonomy can also help users discover content, vastly cutting down on time wasted re-creating content that already existed. Continue reading
Business Taxonomies and the Democratization of Content Management
In today’s information systems, an organization’s business users are more active than ever in the creation, publication, identification, and consumption of information. From big data, to social computing, to content and document management, users are generating more and more information. … Continue reading