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Content related to When a Knowledge Portal Becomes a Learning and Performance Portal

System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance

The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading

Structuring Unstructured Content: The Power of Knowledge Graphs and Content Deconstruction

Unstructured content is ubiquitous in today’s business environment. In fact, the IDC estimates that 80% of the world’s data will be unstructured by 2025, with many organizations already at that volume. Every organization possesses libraries, shared drives, and content management … Continue reading

A Course Recommendation System – Based on a Knowledge Graph

The Challenge A healthcare workforce solutions provider wanted to increase engagement and learning outcomes across their learning platform as part of an initiative to grow interactive and adaptive learning capabilities using cutting edge knowledge management and natural language processing techniques. … Continue reading

Designing Content for the Apprehensive Consumer

Content consumers, regardless of their form, be they a shopper, a reader, a creative, (the list goes on), are increasingly trepidatious about the content they choose to trust. With an ever-increasing slew of web content from a range of sources … Continue reading