Blog Archives
Knowledge Organization Systems Defined
Here at Enterprise Knowledge (EK), we design systems which allow your employees and your customers to actually find the information they’re searching for. Do your employees need to find the subject matter expert in your organization who has the perfect … Continue reading
The Next Level of Integrated Enterprise Knowledge: PoolParty 6.0
A couple of weeks ago, Semantic Web Company (SWC) released a new version, 6.0, of their already extensive PoolParty Semantic Suite with some exciting new additions. Why does this matter? The PoolParty Semantic Suite is further solidifying its spot at … Continue reading
Design Thinking and Taxonomy Design
In my experience I’ve found that any successful taxonomy design effort stems from a strong understanding of the end users’ needs – hardly a small task. One way that I’ve worked to address this challenge is by incorporating Design Thinking … Continue reading
Agile vs. Waterfall Project Management Series Part 3: Compromising to a Tailored Approach
When applied effectively, product delivery and process management frameworks can present great rewards in the way we work. However, they may also result in drawbacks that fail to fulfill our needs. In the previous “Agile” vs. “Waterfall” blog series, It’s … Continue reading
Agile Content Teams Part 2: Roles
Agile practices can empower your content teams and maximize the value of their time. In part 1 of this two-part blog series, we discussed content team implementation of agile ceremonies. Now, in part 2, we follow up with a discussion … Continue reading
Best Practices for Leading Change
In your organization, is there a distinct strategy behind the people side of your organizational change, or is there simply a collection of tactical communications or training activities that need to be “managed” during a rollout? Change leadership requires the … Continue reading
Agile Content Teams Part 1: Ceremonies
While “going agile” is not an end in itself, there are circumstances where an agile content strategy can help achieve desired business outcomes. In part 1 of this two-part blog series, we discuss content team implementation of agile ceremonies which … Continue reading
NERDy Content for the Enterprise
Over my years of consulting, I’ve had the opportunity to strategize, design, and conduct a number of content migration efforts. This is typically in the context of broader content management, document management, or knowledge base redesign or refresh efforts. … Continue reading
Search UX Best Practices Part 2: Search Results
Search results pages are lists of content which are relevant to the keyword search entered by your users. The concept is deceptively simple, but the design of your search results page plays a vital role in the overall experience users … Continue reading
Knowledge Management of Structured and Unstructured Information
Our KM Consultants help organizations improve the way they capture, share, and reuse information. Many KM projects focus on managing unstructured information like documents, emails, and web pages. While this type of unstructured information is critical, it is not the … Continue reading