Content related to Knowledge Capture & Knowledge Transfer
Search UX Best Practices Part 1: User Input
Search impacts everything from the way we find a website (Google), to how we find content on a site. But search also puts a heavier burden on the user than most website interactions. Users must locate your search form, enter … Continue reading
Are Internal Social Networks Ungovernable?
I recently ran a workshop for one of EK’s clients that was designed to discover, document, and then model how their internal social network (Yammer in this case) was running in their organization. The idea was to figure out if … Continue reading
Agile vs. Waterfall Project Management Series Part 2: What is the “Right” Approach?
Our constant pursuit for efficiency and effectiveness has presented us with two popular approaches: one gives us a rooted structure and discipline and the other probes us to change the way we think. It is within these fundamental concepts that … Continue reading
Common Issues In Auto-Tagging Thesauri
Thesauri are powerful knowledge organization systems that allow knowledge engineers to describe the world by expanding hierarchical taxonomies to create rich relationships between concepts. Thesauri offer many benefits for both indexers and information seekers who wish to find and discover … Continue reading
Taxonomy Governance Best Practices
When a taxonomy design is done well, it goes unnoticed, as it enables a seamless connection between the end user and the content. However, as business needs evolve, it’s inevitable that a taxonomy design must also evolve in order to … Continue reading
Business Agility Starter Kit
Lead your organization through the next disruptive change in your industry. EK’s business agility starter kit will kickstart your organization to being agile at the enterprise level. Whether business agility means a more collaborative workforce, faster organizational learning, or resilience … Continue reading
3 Steps to Developing a Practical Knowledge Management Strategy: Step 2 Define the Target State
There are three key questions to ask when developing a Knowledge Management (KM) strategy: where are you, where do you want to be, and how do you ensure you get there successfully? These are the three pillars crucial for the … Continue reading
What is an Ontology and Why Do I Want One?
Ontologies and semantic technologies are becoming popular again. They were a hot topic in the early 2000s, but the tools needed to implement these concepts were not yet sufficiently mature. Ontology and semantic technologies have now matured to the point … Continue reading
Knowledge Management and Making Connections
Zach Wahl explains the importance of knowledge management and making connections.
Agile vs. Waterfall Project Management Series Part 1: It’s Not a Competition
Humans have been developing processes and refining how to manage work for many years. The Brief History of Project Management dates the application of Project Management (PM) back to the construction days of the Great Pyramids of Giza. Today, we … Continue reading