Content related to The Role of Search Product Owners
System Migration and Enterprise Search Design Powered by Enterprise Taxonomy, Automated Tagging, and Content Governance
The Challenge Staff at a US-based investment and insurance company were spending extraneous amounts of time finding information through the organization’s search experience. Users had been instructed to interact with search in specific ways (which filters to use, how to … Continue reading
Investing in Development Standards: Code Review Best Practices (Part 5)
This blog series has covered multiple facets of development standards, from code quality and documentation to configuring virtual and containerized environments. In the previous blog, we discussed the benefits of code reviews to ensure your organization is delivering high quality, … Continue reading
Investing in Development Standards: Code Review Benefits (Part 4)
In this blog series, we have covered the benefits and recommendations for development standards at your organization as well as the code quality and processes that can enable your team to perform at a higher standard. Code reviews are a … Continue reading
Investing in Development Standards: Processes (Part 3)
As I mentioned earlier in this blog series, there are a huge number of development tools and frameworks available and each seems to have their own benefits and use cases. As part of your development standards, you may select a … Continue reading
Investing in Development Standards: Code Quality (Part 2)
As I recently discovered, adding code quality standards to established codebases is a great way to get into tussles with other team members — and it’s for good reason. Retrofitting standards to existing code can cause a significant amount of … Continue reading
We have too many KM tools. How do we declutter?
Many of our clients have amassed an impressive array of KM tools throughout the years, but it’s not always impressive in a positive way. KM tools cover a wide range of solutions, spanning from content and document management systems, learning … Continue reading
Investing in Development Standards: The Benefits (Part 1)
I recently had the opportunity to kick off two development projects and onboard two new developers to the EK team. As I introduced the two developers to their projects, I quickly earned myself a new nickname, the Code Police, and … Continue reading
The Importance of a Semantic Layer in a Knowledge Management Technology Suite
One of the most common Knowledge Management (KM) pitfalls at any organization is the inability to find fresh, reliable information at the time of need. One of, if not the most prominent, causes of this inability to quickly find information … Continue reading
Understanding the Business Value of Headless CMS
Overview A headless CMS, one in which the content authoring “body” is separated from the content distribution channels (or heads), allows an organization to: Author once and publish to multiple channels; and Reuse the same content in multiple contexts. This … Continue reading
Five Steps to Implement Search with a Knowledge Graph
Knowledge Graphs and Search are commonly linked together to support search use cases such as: Returning contextual relationships with search results; Displaying relevant topics in a knowledge panel; or Powering an expert finder. These advanced use cases enable an organization … Continue reading