Blog Archives
Content Personalization with Knowledge Graphs in Python
In a recent blog post, my colleague Joe Hilger described how a knowledge graph can be used in conjunction with a componentized content management system (CCMS) to provide personalized content to customers. This post will show the example data from … Continue reading
Designing Your Taxonomy to Fit Your Use Case: Advanced Taxonomy Use Cases (Part 2)
In my previous blog, I wrote about building a taxonomy for two foundational use cases – findability and navigation – that we commonly design for at EK. This blog will focus on two advanced, yet still common, taxonomy use cases. … Continue reading
Knowledge Management Trends in 2022
As we move into 2022, I’m excited to present my annual listing of KM trends. We’re seeing a great deal of movement and investment in Knowledge Management. As predicted last year, Artificial Intelligence and Knowledge Graphs have grown to be … Continue reading
Data Management Trends in 2022: Data Fabric v. Data Mesh v. DataOps? What is Right for Your Organization?
When we start most of our engagements with our clients, there are common and important challenges we’re typically presented with that help summarize the core needs that persist within the data management space today: We don’t know what data we … Continue reading
EK’s Year in Review – 2021
It has become an annual tradition for me to report on EK’s performance and milestones to close each year. This tradition has become as much for me and the team at EK as it is for the broader KM community … Continue reading
Top 5 EK Blogs of 2021
This year, EK employees published over sixty new pieces of thought leadership covering topics that range from taxonomy design to integrated change management to AI. Below are the top five most viewed blogs and white papers written by EK employees … Continue reading
Taking Content Personalization to the Next Level: Graphs and Componentized Content Management
Content personalization is no longer optional for companies. A personalized digital experience is essential to creating loyal customers, partners, and employees. The leading technology companies have created an expectation of highly contextualized information that answers customer questions and anticipates future … Continue reading
Designing Your Taxonomy to Fit Your Use Case: Common Taxonomy Use Cases (Part 1)
At EK, we’ve designed countless taxonomies for our clients over the years. These taxonomies are reflective of each individual client’s content and needs, and provide direct business value. One of the keys to our success is that before we even … Continue reading
Overcoming Records Management Constraints for Knowledge Continuity
I recently participated as a panelist at the Rocky Mountain SLA Conference where we discussed many topics surrounding Knowledge Management (KM). As we discussed the many definitions of KM, one of the attendees inquired about the difference between KM and … Continue reading
The Phantom Data Problem: Finding and Managing Secure Content
Every organization has content/information that needs to be treated as confidential. In some cases, it’s easy to know where this content is stored and to make sure that it is secure. In many other cases, this sensitive or confidential content … Continue reading