Choosing the Best Metadata Fields For Your Taxonomy
Introduction As a big music fan I am always on the hunt for new and better ways to organize my personal music library. Some days it makes the most sense for me to make a playlist for a specific activity, … Continue reading
Meetup: Knowledge Management Community of DC (September 2018)
On Thursday, September 27, 2018, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. In this session, presenter John Hovell will guide participants in an interactive discussion around conversational leadership and how to practice … Continue reading
Design Thinking for Organization Design
At EK, we are mindful that for any Knowledge and Information Management initiative to be effectively adopted within an organization we have to ask ourselves two questions: “who will have to do their jobs differently?” and “what new processes and … Continue reading
Taxonomy Lines Blur Without Governance
Taxonomies are constantly evolving and growing alongside the businesses they serve. Users are not static and neither are their processes or the content they create and consume. Ensuring that the taxonomy grows holistically means keeping the entire vocabulary in mind … Continue reading
Moving Your Knowledge Management Journey Forward with Design Thinking
As I’ve often asserted, one of the major reasons KM efforts fail is the lack of early, frequent, and consistent involvement from end users. We also continue to see organizations struggle with early KM strategy and decision-making, failing to get … Continue reading
Beyond Findability
For most of my career, one of my favorite “made up” words has been findability. It is the perfect term to explain the “why” of taxonomy, search, and, in many cases, Knowledge Management in general. When I talk findability, I … Continue reading
Personas to Products: Writing Persona-Driven Epics and User Stories
Personas encompass the needs, motives, values, expectations, and goals of a user and help us develop user-centered products and solutions. This is particularly important when integrating knowledge management throughout our business; an approach where we are constantly involving business users … Continue reading
Three Key Benefits of Using Content Types
Organizations often come to us saying “We’re constantly having to go back and fix deliverables based off of outdated reports,” or “Every page in our Intranet looks different, and we never know how to find what we’re looking for.” A … Continue reading
Meetup: Knowledge Management Community of DC (July 2018)
On Thursday, July 26, 2018, the Knowledge Management Community of DC Meetup will host its monthly event at Enterprise Knowledge. In this session, presenter David Lambert will share a proven planning template to bring people together to start a conversation, … Continue reading
Galdamez to Speak at the Midwest KM Symposium in Cleveland, OH
EK consultant Guillermo Galdamez will be speaking at the upcoming Midwest KM Symposium “Pollinating KM Ideas,” being held on August 10th in Cleveland, OH. The topic of his talk is “Ensuring KM Success Through Governance.” The presentation will highlight the … Continue reading